Avaya 37820X Value Pack (Frequently Bought Together)

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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network with WIFI. They ask you which type of network is better.
Which benefit would you tell them?

A) DECT supports longer distances than Wi-Fi.
B) WiFi provides voice and data access for users.
C) DECT Is voice only and the chance of hacking Is minimal,
D) WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.

2. What are two reasons to use Voicemail Pro for recording? (Choose two.)

A) It provides reporting such as how many times a call was put on hold.
B) Each Avaya Contact Center Select voice agent license includes a recording license.
C) It offers live monitoring of voice and screens.
D) No additional licensing is needed to allow any user call recording via a button.

3. You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.
Based on these factors, which IP Office deployment model would meet the customer requirements?

A) On-Premise
B) Private Cloud
C) Public Cloud
D) Hybrid Cloud

4. Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

A) Avaya one-X Communicator for Windows
B) Avaya Communicator for Windows
C) Avaya Communicator for IOS
D) Avaya one-X Communicator for Mac

5. Refer to the Scenario: Bittersweet Coffee Company (BCC).

When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs.
Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?

A) Avaya Session Border Controller for Enterprise
B) Voicemail Pro
C) 1600 series telephone sets
D) Avaya one-X Mobile

Solutions: