SAP C_C4C14_1811 Value Pack (Frequently Bought Together)

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SAP C_C4C14_1811 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Service Cloud 1811 Sample Questions:

1. Which channel types are supported in SAP Cloud for Customer? ]

A) Business-to-consumer
B) Business-to-business
C) Business-to-customer
D) Consumer-to-consumer
E) Employee support

2. Which of the following functions can you perform using the Language Adaptation tool?

A) Translate notes entered by a user
B) Translate extension field labels
C) Translate work center and view labels
D) Translate all buttons

3. For which of the following reasons would you create a business role? Note: There are 3 correct answers to this question.

A) You want to standardize system access
B) You want to restrict drop-down list values for a specific group of users.
C) You want to perform fine-tuning activities.
D) You want to set up a service agent for an administrator
E) You want to make custom reports available on the home page

4. Which data is synchronized bi-directionally between SAP Cloud for Customer and SAP CRM on premise?

A) Maintenance plan
B) Campaign
C) Activity
D) The Report

5. Which item types can you use in installed bases? Note: There are 3 correct answers to this question.

A) Text
B) Registered product
C) Warranty
D) Product .
E) object

Solutions: