Oracle 1Z0-996-21 exam dumps : Oracle Utilities Customer Cloud Service 2021 Implementation Essentials

  • Exam Code: 1Z0-996-21
  • Exam Name: Oracle Utilities Customer Cloud Service 2021 Implementation Essentials
  • Updated: Oct 04, 2026     Q & A: 72 Questions and Answers

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About Oracle 1Z0-996-21 Exam

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Oracle 1Z0-996-21 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Service Order & Fieldwork10%- Manage install events and service points
- Understand service order orchestration
Topic 2: Measurements, VEE & Usage15%- Configure usage calculations and subscriptions
- Explain measurement lifecycle and VEE rules
Topic 3: Billing & Rate Management18%- Apply rates, proration, and bill factors
- Configure bill segments and calculations
Topic 4: Credit & Collections12%- Set up collection processes
- Configure overdue debt management
Topic 5: Customer Information & Financial Transactions15%- Configure account and financial data
- Maintain and manage customer information
Topic 6: Devices & Measuring Components15%- Configure device types and configurations
- Define device and measuring component concepts
Topic 7: Payments & Adjustments15%- Manage payments, overpayments, and distribution
- Configure and process adjustments

Planning Your Oracle Utilities Customer Cloud Service 2021 Implementation Essentials? Start With These Answers

The current exam information lists 60 questions for the 1Z0-996-21 exam, with 90 minutes minutes allowed. Practicing against the clock at home builds the pacing habits that exam day rewards.

The Oracle Utilities Customer Cloud Service 2021 Implementation Essentials blueprint covers these main domains:

  • Measurements, VEE & Usage (15%)
  • Service Order & Fieldwork (10%)
  • Billing & Rate Management (18%)

Additional domains complete the official outline, and our bank covers the full range.

You can register through these official channels:

Book early for the best choice of dates and locations — and double-check your spam folder for the confirmation email.

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Oracle lists the following prerequisites for the Oracle Utilities Customer Cloud Service 2021 Implementation Essentials: No mandatory prerequisites; hands-on experience and recommended training strongly advised.

Check the official certification page for the latest requirements before booking.

Because we remove the guesswork at every step. The 1Z0-996-21 bank consolidates the Oracle Utilities Customer Cloud Service 2021 Implementation Essentials knowledge points into expert-verified Q&As instead of leaving you to sift through the internet alone. A free demo shows the quality before you buy; instant delivery starts you the minute you do; 365 days of free updates — with a notification each time a new version releases — keep you current; and a strict information safety system plus a 7/24 golden-standard support team protect you throughout.

Oracle recommends the following official training options:

Structured coursework plus regular question practice is the combination most candidates find effective.

As of the latest information, the 1Z0-996-21 exam requires a score of 68% to pass, and registration costs $245 USD. Oracle sets both figures, so verify them on the official site when you book.

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Oracle Utilities Customer Cloud Service 2021 Implementation Essentials Sample Questions:

Question #1

Which three statements are correct for Adjustment Types? (Choose three.)

  • A. They control the valid Service Agreement Types that adjustments can be linked to.
  • B. They control how adjustments appear on bills.
  • C. They control whether a rate is to be called to calculate an adjustment amount.
  • D. They can default an Adjustment Amount to adjustments.
  • E. They control the valid Adjustment Profiles that adjustment types can belong to.
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

Question #2

How do you ensure that specific Validation, Editing, and Estimation (VEE) rules are applied to estimated measurements?

  • A. by adding the estimation rules to the Manual Override VEE Group to the Measuring Component Type
  • B. by adding the VEE Group as the Fallback VEE Group for the appropriate VEE role
  • C. by adding the VEE Group to the Device Configuration Type
  • D. by adding the VEE Group to the Device Type
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

Which major entities hold the key geographic, demographic, and financial information related to a customer who is financially responsible for a property?

  • A. Account, Bill, Premise, Service Agreement, Service Port
  • B. Account, Bill, Customer Class, Premise, Service Agreement
  • C. Account, Customer Class, Premise, Service Agreement, Service Port
  • D. Account, Customer Class, Person, Premise, Service Agreement
  • E. Account, Person, Premise, Service Agreement, Service Port
Reveal Solution  Discussion  0

Correct Answer: E  🗳️

Question #4

Your implementation requires an installation of two types of devices:
Electric Smart Meter
Gas Manual Meter
Which two Device Type attributes are required to identify these device types? (Choose two.)

  • A. Service Type
  • B. Valid Measuring Component Types
  • C. Serial Number
  • D. Device Business Object
  • E. Manufacturer
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

Question #5

Which statement correctly describes the relation between a device and a measuring component?

  • A. A device configuration links a device only to interval channels.
  • B. Two measuring components on the same device should have the same Units of Measure (UOM).
  • C. A device should have only one measuring component type.
  • D. A device can have any combination of interval and/or scalar measuring components.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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