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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Order & Fieldwork | 10% | - Manage install events and service points - Understand service order orchestration |
| Topic 2: Measurements, VEE & Usage | 15% | - Configure usage calculations and subscriptions - Explain measurement lifecycle and VEE rules |
| Topic 3: Billing & Rate Management | 18% | - Apply rates, proration, and bill factors - Configure bill segments and calculations |
| Topic 4: Credit & Collections | 12% | - Set up collection processes - Configure overdue debt management |
| Topic 5: Customer Information & Financial Transactions | 15% | - Configure account and financial data - Maintain and manage customer information |
| Topic 6: Devices & Measuring Components | 15% | - Configure device types and configurations - Define device and measuring component concepts |
| Topic 7: Payments & Adjustments | 15% | - Manage payments, overpayments, and distribution - Configure and process adjustments |
The current exam information lists 60 questions for the 1Z0-996-21 exam, with 90 minutes minutes allowed. Practicing against the clock at home builds the pacing habits that exam day rewards.
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Oracle lists the following prerequisites for the Oracle Utilities Customer Cloud Service 2021 Implementation Essentials: No mandatory prerequisites; hands-on experience and recommended training strongly advised.
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Which three statements are correct for Adjustment Types? (Choose three.)
Correct Answer: A,B,C 🗳️
How do you ensure that specific Validation, Editing, and Estimation (VEE) rules are applied to estimated measurements?
Correct Answer: A 🗳️
Which major entities hold the key geographic, demographic, and financial information related to a customer who is financially responsible for a property?
Correct Answer: E 🗳️
Your implementation requires an installation of two types of devices:
Electric Smart Meter
Gas Manual Meter
Which two Device Type attributes are required to identify these device types? (Choose two.)
Correct Answer: A,B 🗳️
Which statement correctly describes the relation between a device and a measuring component?
Correct Answer: D 🗳️
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