Avaya 3000-2 exam dumps : ACSS Small and Medium Enterprise (SME) Communications

  • Exam Code: 3000-2
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Updated: Aug 31, 2026     Q & A: 103 Questions and Answers

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Avaya 3000-2 Exam Syllabus Topics:

SectionObjectives
SME Communications Solutions Overview- Avaya SME portfolio architecture and components
- IP Office and SMB communication fundamentals
Advanced Features and Applications- Voicemail and unified messaging
- Contact handling and call routing
Installation and Configuration- System deployment and initial setup
- Endpoint configuration and user provisioning
Networking and Integration- VoIP protocols and QoS considerations
- SIP trunking and PSTN connectivity
Maintenance and Troubleshooting- Fault isolation and diagnostics
- System upgrades and patch management

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question 1

Which two settings are required to receive emails as a QoS Alarm from a remote IP Office site? (Choose two.)

A. Go to System > "System event" tab > Alarm Tab, create the new alarm and insert the email address that must receive the QoS alarm message.
B. Go to System > SMTP tab, put email address to the destination of all messages.
C. Go to System > SMTP tab, put the email address used by IP Office to send the message.
D. Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send messages then go to the SMTP tab and insert the email used by VMPRO.
E. Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send message.


Question 2

A potential customer has a requirement for the IP Office platform to monitor the state of extensions, trunk cards, and expansion modules. The customer would like to have any alarms emailed to an email address. What satisfies this requirement?

A. SMDR
B. IP Office Monitor
C. System Status Application
D. SNMP
E. Voicemail Pro Client


Question 3

Which three must be completed for an IP Office user to be counted in CCR as an agent?
(Choose three.)

A. User must be a member of a hunt group.
B. A valid CCR Agent license must be installed in the IP Office configuration.
C. Force Account Code must be checked on the user's Supervisor tab.
D. Forced Login Code must be entered on the user's Supervisor tab.
E. CCR Agent must be checked on the user's Supervisor tab.


Question 4

A user with a 1608 IP phone complains that they are unable to make an international call. The phone has the letter "R" displayed in the feature status area and the user can dial other IP phone users. What has caused the problem?

A. The phone requires a firmware update.
B. The phone has been restricted by the administrator.
C. The phone is set to Do Not Disturb (DND).
D. The phone has registered to a backup IP Office.


Question 5

Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)

A. Dial the shutdown short code to shutdown the card before removing the SD card.
B. Just pull out the card; special shutdown is not required.
C. User System Monitor to shutdown the card before removing the SD card.
D. Use the Manager application to shutdown the card before removing the SD card.
E. Use the System Status Application to shutdown the card before removing the SD card.


Solutions:

Question 1
Answer: A,C
Question 2
Answer: D
Question 3
Answer: B,D,E
Question 4
Answer: D
Question 5
Answer: D,E

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