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After purchase, Instant Download: Upon successful payment, Our systems will automatically send the product you have purchased to your mailbox by email. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)

No mistakes

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Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. Your customer would like to implement webchat and web callback functionality for their agents.
Which capability of Avaya Contact Center Select provides these features?

A) Quality management
B) Report creation
C) Web communications
D) Supervisor actions
E) Inbound email processing

2. What is the most relevant reason that IP Office Support Services (IPOSS) should be proposed as an element of an Avaya IP Office TM solution?

A) IPOSS includes 24x7 support.
B) IPOSS is required with every IP Office solution.
C) IPOSS remote diagnostics use Avaya SAL or SSL/VPN secure connections.
D) IPOSS is sold only through authorized Avaya partners.
E) IPOSS can be sold under wholesale and co-delivery models.

3. Which of the following customer concerns would be most closely associated with the perspective of an IT Buyer? (Select two.)

A) Meet the UC needs of road warrior employees
B) Add secure mobility features
C) Improve the customer experience
D) Grow my business
E) Integrate and re-use equipment l already own

4. On which of the following devices can Avaya IP Office TM customers run a version of the Avaya Vantage Connect client software? (Select three.)

A) Avaya K155 endpoints
B) Android smartphones
C) Avaya K165/175 endpoints
D) TI-89 Titanium devices
E) Nortel 1100-series endpoints

Solutions: