Avaya 6210 exam dumps : Avaya Aura® Contact Center Implementation Exam

  • Exam Code: 6210
  • Exam Name: Avaya Aura® Contact Center Implementation Exam
  • Updated: Jun 23, 2026     Q & A: 125 Questions and Answers

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What is the duration of the 6210 Exam

  • Number of Questions: 65
  • Passing Score 68%
  • Length of Examination: 90 minutes
  • Format: Multiple choices, multiple answers

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Avaya Aura Contact Center Implementation 6210 Exam

Avaya Aura Contact Center Implementation 6210 Exam validates the ability to describe your Avaya platform and the integration with a ACC component identify the server hardware requirements for Avaya a contact center installation. It also deals with the ability to configure the Microsoft Windows Server 2012 Operating System for an ACC installation and explain how to perform a database backup and restore database files. Contact Center Managers and Contact Center Administrators usually hold or pursue this certification and you can expect the same job role after completion of this certification.

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6210 Exam Reference

Avaya 6210 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Describe how to troubleshoot Agent Workstations using the CCT Reference Client
  • How to install and configure the Orchestration Designer software from CCMA
Topic 2
  • Avaya Agent Desktop (AAD) and Avaya Desktop Displays (ADD)
  • Identify the Avaya Aura® Contact Center (AACC) Post-Installation tasks
Topic 3
  • Describe how to validate the Avaya Agent Desktop (AAD) software with Web Based Statistics
  • Configure the software required for Agent Workstations
Topic 4
  • Avaya Aura® Media Server (AAMS) options for Avaya Aura® Contact Center (AACC) SIP-enabled installations
  • Troubleshoot an Avaya Aura® Contact Center (AACC) installation
Topic 5
  • Install Avaya Aura® Contact Center (AACC) and configure the Avaya Aura® Ignition Wizard
  • Explain how to perform a database backup and restore database files

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21474

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