Avaya 72300X exam dumps : Avaya Aura® Communication Applications Support Exam

  • Exam Code: 72300X
  • Exam Name: Avaya Aura® Communication Applications Support Exam
  • Updated: Nov 11, 2026     Q & A: 95 Questions and Answers

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About Avaya 72300X Exam

Different habits need different tools. That is why PracticeTorrent offers its 95 practice questions for the 72300X exam in three versions — a printable PDF for note-takers, a Windows Desktop Test Engine for focused simulation, and an Online Test Engine for practice on the bus, the couch, or anywhere a browser opens.

Avaya 72300X Exam Syllabus Topics:

SectionObjectives
Presence and Collaboration Services- Collaboration application troubleshooting
- Avaya Presence Services operation and administration
Avaya Aura Session Border Controller (SBCE)- Remote worker connectivity and SIP signaling
- SBCE configuration and diagnostics
Avaya Aura Messaging (AAM)- Messaging service integration with Session Manager
- Certificate and security management
Troubleshooting Methodologies and Tools- Avaya Diagnostic Methodology (ADM)
- Troubleshooting techniques for communication applications
Avaya Aura Communication Applications Architecture- Core components and system architecture
- Integration between Aura applications and services

72300X Exam Preparation: Frequently Asked Questions

Recommended experience with Avaya Aura platform and communication applications; familiarity with enterprise telephony and SIP-based systems. Rules change occasionally, so verify the current requirements on the official Avaya exam page before you schedule.

All three versions in a single purchase: 95 practice questions for the Avaya Aura® Communication Applications Support exam as a printable, expert-prepared PDF — ideal if you learn best by annotating paper; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. Use whichever version fits each moment, or all of them together. You also get a free demo, 365 days of free updates, a 50% renewal discount after the first year, and unlimited computer installations.

The 72300X exam is a Avaya certification exam validating the knowledge in the Avaya Aura® Communication Applications Support syllabus shown above. It belongs to these credential paths: Avaya Certified Support Specialist (ACSS). Beyond theoretical knowledge, employers want demonstrated skills — and this credential provides that evidence in 2026's competitive market. PracticeTorrent helps you prepare with 95 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.

Online proctored or test center (varies by region and Avaya testing provider) Registration for the Avaya Aura® Communication Applications Support exam runs through these official channels:

Your PracticeTorrent practice questions arrive by email within 1 minute of purchase, so preparation can begin the day you book.

The Avaya Aura® Communication Applications Support exam contains 95-97 to be completed within 120 minutes. That leaves limited time per question, so rehearsing under the same clock with the PracticeTorrent Desktop Test Engine is time well spent.

The official Avaya Aura® Communication Applications Support outline defines 5 domains. The top three are Avaya Aura Communication Applications Architecture, Avaya Aura Messaging (AAM), and Presence and Collaboration Services. See the full list in the topics section above — PracticeTorrent's 95 practice questions span every domain.

PracticeTorrent issues a full refund if you take the Avaya Aura® Communication Applications Support exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. To claim, submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam — processing takes up to 7 days. Alternatively, exchange for two free exam products of equal value while keeping your original product's update service. Delivery is by email within 1 minute; contact support if nothing arrives within 2 hours.

Scoring details and fees are published by Avaya; confirm the current figures on the official site before registering.

Avaya recommends the following training for the Avaya Aura® Communication Applications Support exam:

Complement the official training with the 95 practice questions from PracticeTorrent — they show you whether the knowledge holds up under exam-style questioning.

Avaya Aura® Communication Applications Support Sample Questions:

Question #1

Considering the message flow to an Avaya Aura® Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?

  • A. It is anchored on the Avaya Aura® Media Server until the agent answers the call.
  • B. It is not anchored on the Avaya Aura® Media Server.
  • C. It is anchored on the Avaya Aura® Media Server for the duration of the call.
  • D. It is anchored on the Avaya Aura® Media Server if using SIP agent.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #2

Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.
Which 8D Methodology discipline covers this action?

  • A. D6
  • B. D5
  • C. D7
  • D. D8
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for PracticeTorrent members. You can sign-up / login (it's free).

Question #3

What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?

  • A. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 222, issue thesudo sucommand, and then executethe traceSBCcommand.
  • B. Login to the EMS using a web browser, then access Device specific settings > Troubleshooting > Tracing, and click on Start traceSBC.
  • C. Login to the EMS using port SSH 222, issue thesudo sucommand, and then execute thetraceSBCcommand.
  • D. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 22, issue thesu - rootcommand, and then execute thetraceSBCcommand.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura® Media Server (AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI ([email protected]) that Avaya Breeze ™ will send to AAMS via Avaya Aura® Session Manager (SM)?

  • A. Use SSH to Avaya Breeze ™ and edit the "/etc/config.properties" file.
  • B. Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura® Media Server.
  • C. Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
  • D. Use Avaya Aura® System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #5

You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze ™ platform.
How can the application processes be started?

  • A. SSH to Avaya Breeze ™, and execute theservice presence startcommand.
  • B. Accept Service on the cluster using Avaya Aura® System Manager web GUI.
  • C. SSH to Avaya Breeze ™, and execute theservice ps startcommand.
  • D. SSH to Avaya Breeze ™, and execute thestart -acommand.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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