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Salesforce Certified Slack Administrator Sample Questions:

1. You're a Support Agent on the admin team for your Slack Enterprise Grid workspace.
An employee requests adding 15 new members from an external company for a 12-month joint marketing partnership.
How should you respond?

A) Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.
B) Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAML single sign-on (SSO).
C) Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.
D) Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.

2. In which two scenarios would SCIM provisioning be the best method of adding users to a workspace? (Select the TWO best answers.)

A) You need to preserve all users' apps and integrations (bot users, slash commands, incoming webhooks, etc.) when they are deprovisioned.
B) You are the Slack admin for a multinational networking corporation and want users to have Slack accounts only if they plan to use the accounts.
C) Your delivery company has multiple workspaces in its Slack Enterprise Grid plan for each of its subsidiaries, and you need to be able to assign users to specific workspaces.
D) Your environmental services company plans to launch Slack to all employees in a single day and sunset its former communication platform.
E) Your pet food company works closely with a packaging supplier, and you want all employees of the companies to communicate seamlessly in Slack.

3. Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These
"Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?

A) Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.
B) Promote the "Ambassadors" to Workspace Admins in Slack.
C) Promote the "Ambassadors" to Workspace Owners in Slack.
D) Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.

4. You're an Org Admin for your Slack Enterprise Grid org.
Three departments must collaborate while maintaining access controls.
How should users be onboarded into discrete workspaces while maintaining access limits?

A) Connect an identity provider (IdP) group to appropriate workspaces to control membership.
B) Allow users to join the workspaces at their own direction.
C) Create a workflow to manage workspace access requests, and add users manually to the correct workspace upon approval.
D) Direct users in those departments to self-manage their memberships via invite requests.

5. Which of the following would most make your company a good candidate to use Slack's Enterprise Key Management (EKM)?

A) Your company is in the public sector.
B) Your company frequently shares personally identifiable information (PII).
C) You use Azure for all of your key management.
D) Your company's employees primarily use unsecured mobile devices to access Slack.

Solutions: