Salesforce CRT-211 Premium Exam Engine pdf - Download Free Updated 239 Questions
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NEW QUESTION # 15
What are two capabilities of Enterprise Territory Management?
Choose 2 answers.
- A. Territory hierarchy replaces the role hierarchy for sharing
- B. The ability to use filter-based opportunity criteria to expand assignment rules
- C. The ability to use 20 territories assignment rules per model
- D. Prioritize territories to indicate highest priority or lowest priority
Answer: B,D
NEW QUESTION # 16
Cloud Kicks tracks project details in a custom Project object. Project Milestones are tracked in a second custom object, with a reference to the parent Project record. Users need to automatically create a standard set of related Project Milestones when a Project record is created.
What is the recommended automation solution?
- A. After-save autolaunched flow
- B. Field Service flow
- C. Before-save autolaunched flow
- D. Scheduled flow
Answer: A
Explanation:
An after-save autolaunched flow is a type of flow that runs in the background when a record is saved and performs actions based on the record data or changes. An after-save autolaunched flow does not require user input or interaction and can be triggered by a record-triggered flow element or by an Apex trigger. In this case, you can create an after-save autolaunched flow that runs when a Project record is created and creates a standard set of related Project Milestone records based on predefined values or variables. References:
https://help.salesforce.com/s/articleView?id=sf.flow_trigger_types.htm&type=5 https://help.sales
NEW QUESTION # 17
AW Computing uses a custom Invoice object to track invoices related to accounts. The administrator wants to use roll-up summary fields to view high-level information at a glance on the account record.
Which two considerations should an administrator remember about roll-up summary fields?
Choose 2 answers
- A. Rollup fields are calculated prior to save.
- B. Roll-up types include COUNT, SUM, and AVG.
- C. Roll-up summary fields are created on the master side of a master-detail relationship.
- D. Roll-up summary fields prevent the conversion of a master-detail relationship to a lookup.
Answer: B,C
Explanation:
Two considerations that the administrator should remember about roll-up summary fields are:
Roll-up types include COUNT, SUM, and AVG. A roll-up type is a function that determines how the data from the child records is aggregated and displayed on the parent record. The available roll-up types are COUNT, which counts the number of child records; SUM, which adds up the values of a numeric field on the child records; AVG, which calculates the average value of a numeric field on the child records; MIN, which displays the lowest value of a field on the child records; and MAX, which displays the highest value of a field on the child records.
Roll-up summary fields are created on the master side of a master-detail relationship. A master-detail relationship is a type of relationship that links two objects together such that the master object controls certain behaviors of the detail object, such as security and deletion. A roll-up summary field is a type of field that displays a value that is calculated from child records related to a parent record. Roll-up summary fields can only be created on the master object of a master-detail relationship or on a lookup relationship if it is set as required.
The other two options are incorrect because:
Roll-up summary fields do not prevent the conversion of a master-detail relationship to a lookup. They only prevent it if they reference a formula field that includes another relationship.
Rollup fields are not calculated prior to save. They are calculated after save and may take some time to update.
NEW QUESTION # 18
In addition to setting the standard price, what must you also do in order to add a Product to a Custom Price Book?
- A. Enter a Product Description.
- B. Enter a Product Code.
- C. Check the Active checkbox.
- D. Select a Product Family
Answer: C
NEW QUESTION # 19
DreamHouse Realty manages Its accounts and contacts In Salesforce using a B2C account model. The business has requested that third-party loan advisors be tracked in Salesforce along with the customers they work with.
Hour should the administrator track third-party financial advisors and the customers they work with?
- A. Set up Contacts to Multiple Accounts for loan advisors.
- B. Use a B2B Account Model to track loan advisors' customers.
- C. Create a Hierarchical lookup on Account to track loan advisors' customers.
- D. Use a Hierarchical lookup on Contact to track loan advisors' customers,
Answer: A
Explanation:
Contacts to Multiple Accounts is a feature that allows administrators to relate a contact to multiple accounts without creating duplicate contacts for each account. This feature is useful for scenarios where a contact has business relationships with more than one account, such as consultants, brokers, or loan advisors. By setting up Contacts to Multiple Accounts for loan advisors at DreamHouse Realty, administrators can track which loan advisors work with which customers and which accounts without creating duplicate contacts for each account. References:
https://help.salesforce.com/s/articleView?id=sf.contacts_multiple_accounts_overview.htm&type=5
NEW QUESTION # 20
Universal containers uses Salesforce to track job positions and applicants. Applicants can apply for multiple positions and positions will have multiple applicants. The company wants to ensure that if an applicant is deleted, all associations between the applicant and the position(s) that he or she has applied for are deleted.
How can this be accomplished?
- A. Create a many -to- many relationships using junction object with both positions and applicants as masters.
- B. Create a master detail relationship between applicants and positions with applicants as the master.
- C. Create a custom object between applicants and positions with lookup fields on the junction to both the objects.
- D. Create a lookup relationship between applicants and positions with applicants as the parent.
Answer: B
NEW QUESTION # 21
Support agents at Cloud Kicks associate Cases and Bugs so that can report on how many Cases are related to a Bug. A Bug is required to have a Case in order to be created.
Which type of object relationship will meet this requirement?
- A. Hierarchical
- B. Master-detail
- C. Lookup
- D. Junction
Answer: B
NEW QUESTION # 22
Universal Containers wants customers who buy the Freight Container product to be billed in monthly installments. How should an administrator meet this requirement?
- A. Create a workflow rule on the product.
- B. Create a default quantity schedule on the product
- C. Create custom fields on the product.
- D. Create a default revenue schedule on the product.
Answer: D
NEW QUESTION # 23
What permission would you need to locate duplicate records that you do not own in a custom object?
- A. Read, Edit
- B. View All Data
- C. Delete
- D. Merge
Answer: B
NEW QUESTION # 24
AW Computing organizes Its sales regions as East, Central, and West. Each region has sales reps, a sales director, and sales operations members. The organization-wide default for all objects is set to Private.
Members of the operations team for the East region need access to all the accounts and opportunities in the region.
How should the administrator configure this requirement?
- A. Assign to a role in the role hierarchy positioned above the East sales director.
- B. Share an Opportunity sharing the with a public group containing the East operations profile.
- C. Utilize territory management to add the operations team to the East territory.
- D. Instruct the operations team members to add themselves to the account teams.
Answer: C
Explanation:
Territory management is a feature that allows you to grant access to accounts and opportunities based on criteria such as geography, industry, product line, or customer size. A territory is a grouping of accounts and users that represents a market segment or business unit. In this case, the administrator should utilize territory management to add the operations team to the East territory, which contains all the accounts and opportunities in the East region. This way, the operations team members can access all the records in their territory regardless of who owns them or what the organization-wide default is. References: https://help.salesforce.com
/s/articleView?id=sf.territories_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
territories_define.htm&type=5
NEW QUESTION # 25
Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.
What should an administrator recommend?
- A. Implement Service Console.
- B. Configure Split Lit Views.
- C. Create a screen flow to pull all related opportunities onto one page.
- D. Enable Subtab Record Browsing in the Setup menu.
Answer: A
Explanation:
Implement Service Console is what the administrator should recommend to support staff at Cloud Kicks for a better agent experience. Service Console is a Salesforce app that provides a unified interface for agents to manage multiple customer interactions and records at once. Service Console can help agents work more efficiently and productively by providing features such as tabs, subtabs, list views, related lists, highlights panel, interaction log, macros, keyboard shortcuts, and more
NEW QUESTION # 26
Salesforce Knowledge offers the ability to store PowerPoint files, PDFs, office documents, and any other type of file with no restriction on size or length.
- A. True
- B. False
Answer: B
NEW QUESTION # 27
What would you check to see whether a workflow failed? * (1 Point)
- A. debug log
- B. failed work flow log
- C. workflow log
- D. integration log
Answer: A
NEW QUESTION # 28
How can you make sure that a field will be visible on 2 profiles only? * (1 Point)
- A. validation rules
- B. create a page layout and hide the field
- C. workflow field update
- D. Field-Level Security
Answer: D
NEW QUESTION # 29
What is a capability of collaborative forecasting? Choose 3 answers
- A. Forecast using opportunity splits
- B. Select a default forecast currency setting
- C. Add categories
- D. Rename categories
- E. Overlay quota
Answer: A,B,D
NEW QUESTION # 30
What must be considered in Communities for internal and external users. External users are using chatter. Choose 2
- A. You need to enable Chatter
- B. Use Ideas, Q&A
- C. New Users should use Customer portal and partner portal instead of community
- D. External and Internal users should be on different community
Answer: A,B
NEW QUESTION # 31
How should an administrator ensure the appropriate number of digits are entered Into the custom encrypted field created to capture credit card numbers on the Opportunity object?
- A. Enter the number of digits at the field level.
- B. Create a validation rule to ensure the length.
- C. Use the credit card number mask type.
- D. Define the number of mask characters.
Answer: B
Explanation:
A validation rule is a formula that validates the data entered by a user and prevents the record from being saved if the data does not meet certain criteria. In this case, the administrator can create a validation rule to ensure that the custom encrypted field for credit card numbers has exactly 16 digits. The other options are not applicable for encrypted fields. References: https://help.salesforce.com/s/articleView?id=sf.
fields_about_encrypted_fields.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.validation_rules.
htm&type=5
NEW QUESTION # 32
When a lead comes in from APAC it needs to be assigned to an external partner if the manager approves. Also external partner needs to be notified that lead has been assigned to him.
Assignment rule, workflow rule
- A. Assignment rule, approval process
- B. Assignment rule, workflow rule
- C. Assignment rule, workflow rule, approval process
- D. Assignment rule, auto-response rule, workflow rule
Answer: C
NEW QUESTION # 33
Cloud Kicks (CK) has e sneaker maintenance plan that It Includes with all orders for Its new line of Bluetooth-enabled custom sneakers. The sneaker maintenance plan gives each customer 6 months of phone support in case they have Issues with their new sneakers. The administrator at CK is having a hard time keeping up with the work associated with managing the maintenance plan.
What should the administrator do to help manage the plan?
- A. Create a support process for the maintenance plan.
- B. Use Flow to automatically create and assign entitlements.
- C. Ensure milestones are in place for the maintenance plan.
- D. Set up and configure entitlement templates.
Answer: D
NEW QUESTION # 34
A custom object called Item has a many-to-many relationship with the Account and Quota objects. At Cloud Kicks, account owners are changed frequently while ownership of Quota records remains unchanged. When an account owner is updated, the new account owner can only see Item records if they are also the owner of the Quota record.
What step should the administrator take to give access to all Item records?
Change the data format of the Quota relationship field from master-detail to lookup.
- A. Give the account owner Read access to both the Account and the Quota objects
- B. Re-assign the Quota master-detail to the primary and the
- C. Account master-detail to secondary.
- D. Create a Quota criteria-based sharing rule using ISCHANGED for the Account Owner field.
Answer: B
NEW QUESTION # 35
Recruiters at Universal Containers want to associate a positions with their related job applications using two custom objects - Position and Job Application. A job application must always have a related position. If a position is deleted, the corresponding job applications are deleted. What type of object relationship will meet this requirement ?
- A. Hierarchical
- B. Master-detail
- C. Lookup
- D. Junction
Answer: B
NEW QUESTION # 36
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