ServiceNow Certified Implementation Specialist - Third-party Risk Management : CIS-TPRM

  • Exam Code: CIS-TPRM
  • Exam Name: Certified Implementation Specialist - Third-party Risk Management
  • Updated: Aug 08, 2026     Q & A: 167 Questions and Answers

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ServiceNow CIS-TPRM Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: TPRM Application Overview and Core Configuration24%- Application architecture and key components
- Risk domains, criteria, and scoring rules
- Third-party record management and hierarchy
- Contacts and engagement setup
- Risk intelligence and integration configuration
Topic 2: Reporting, Integration, and Compliance6%- Integration with GRC and other ServiceNow applications
- Dashboards, reports, and analytics
- Compliance frameworks and regulatory alignment
Topic 3: Assessment Configuration and Management33%- Assessment types: internal, external, due diligence
- Inherent Risk Questionnaire (IRQ) configuration
- Questionnaire templates and scales setup
- Assessment lifecycle, scheduling, and generation
- Scoring calculations and risk rating determination
Topic 4: Third-Party Portal and Collaboration18%- Request management: questionnaires, documents, evidence
- Portal configuration, branding, and navigation
- Access management and permissions
- Communication and notification setup
Topic 5: Process Automation and Workflows19%- Approval processes and escalation rules
- Task assignment and tracking
- Workflow design and customization
- Issue and action item management

ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:

1. In the context of Contact Configuration, what is the impact of poorly defined roles?
Response:

A) Decreased clarity and potential delays in addressing issues
B) Improved scalability and flexibility in managing contacts
C) Enhanced security and data protection for both parties
D) Increased efficiency in communication and problem resolution


2. Which of the following best describes the "Third-party Risk Management Lifecycle"?
Response:

A) A one-time assessment conducted before onboarding a third party
B) A periodic audit performed annually
C) A continuous process involving assessment, monitoring, and reassessment of third-party risks throughout the relationship
D) A documentation process for archiving third-party contracts


3. Which framework is commonly used for Third-Party Risk Management?
Response:

A) PESTLE Analysis
B) The Five Forces Model
C) SWOT Analysis
D) COSO ERM Framework


4. What ServiceNow feature helps companies manage third parties without emails and spreadsheets?
Response:

A) The Third-party Registry
B) The Third-party Portal
C) The Third-party Platform
D) The Customer Service Portal


5. When configuring a Third-party Assessment Portal, which feature is essential for ensuring accountability and traceability?
Response:

A) Unlimited storage space for third-party memes and GIFs
B) The ability to post social media updates directly from the portal
C) A log of all actions taken by users, including submissions and changes
D) Integration with personal email accounts for all users


Solutions:

Question # 1
Answer: D
Question # 2
Answer: D
Question # 3
Answer: D
Question # 4
Answer: B
Question # 5
Answer: D

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