Oracle B2C Service Integration and Development 2021 Implementation Essentials : 1Z0-1034-21

  • Exam Code: 1Z0-1034-21
  • Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials
  • Updated: Aug 05, 2026     Q & A: 56 Questions and Answers

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Oracle 1Z0-1034-21 Exam Syllabus Topics:

SectionObjectives
Integration Concepts- Integration approaches
  • 1. Middleware and third-party integration patterns
    • 2. Outbound messaging and event-driven integration
      • 3. REST and SOAP web services
        Deployment and Troubleshooting- Configuration lifecycle management
        • 1. Migration between environments
          • 2. Diagnostics and logging
            Security and Access Control- Authentication and authorization
            • 1. Roles and profiles
              • 2. SSO and identity integration concepts
                Data Management and Customization- Business rules and automation
                • 1. Scripts and server-side logic
                  • 2. Workflows and business rules engine
                    - Data objects and schema customization
                    • 1. Custom objects and fields
                      • 2. Data relationships and constraints
                        B2C Service Architecture and Fundamentals- Oracle B2C Service (Service Cloud) architecture overview
                        • 1. Core components and data model
                          • 2. Agent Desktop and administrative interfaces
                            Development and Scripting- B2C Service scripting and APIs
                            • 1. Client-side and server-side extensions
                              • 2. RightNow Object Query Language (ROQL)
                                • 3. Connect PHP / APIs usage concepts

                                  Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

                                  1. Identify two items that accurately describe customobjects.

                                  A) Fields on a custom object can be created, but they can never be deleted.
                                  B) Custom objects can be exported from an Oracle B2C Service instance and imported to a different Oracle B2C Service instance.
                                  C) Indexes for custom objects cannot be user defined. They are autogenerated by the system after query analysis.
                                  D) Saved custom objects can be used in the development environment of a Customer Portal, but the custom objects must be deployed to be used in the production environment of the Customer Portal.
                                  E) CRUD permissions for custom objects can be set perprofile.
                                  F) It is not possible to roll back deployment of custom objects.


                                  2. You need to set the address of a newcontact using Connect PHP. You have only the abbreviation for the state.
                                  How should you finish the following code to set the state of the Address object?

                                  A)

                                  B)

                                  C)

                                  D)

                                  E)

                                  A) Option C
                                  B) Option B
                                  C) Option A
                                  D) Option D
                                  E) Option E


                                  3. The following C#.Net code is used during a chaining operation on an incident (some called methods are not shown).

                                  A) Chaining with generic objects is not supported when using standard objects.
                                  B) The suppressRules option must always be set to true when chaining generic objects.
                                  C) The idspecified attribute of the ChainSourceld object should be true,
                                  D) The suppressExternaiEvents option must always be set to true.


                                  4. What two benefits are gained by using Message Bases to control page content in Customer Portal?

                                  A) Automatic Language Translation!
                                  B) less configuration
                                  C) quicker initial page setup
                                  D) quicker site copies to different interfaces
                                  E) one point of change for page content changes


                                  5. Identify the format in which date values are specified in the where clause of a ROQL query by using Connect for PHP.

                                  A) ISO8601 using the UTC time zone
                                  B) yyyy-mm-dd format and evaluated using the time zone specified by the tzinterface configuration setting
                                  C) UNIX time stamp format
                                  D) the format specified by the dtf_short_date configuration setting and evaluated using the time zone specified by the tz_interface configuration setting


                                  Solutions:

                                  Question # 1
                                  Answer: B,F
                                  Question # 2
                                  Answer: E
                                  Question # 3
                                  Answer: A
                                  Question # 4
                                  Answer: A,D
                                  Question # 5
                                  Answer: B

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