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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub.

Which property allows you to use the risk segment computed by the decision table in the decision strategy?

A) pxResu/t
B) pxSegment
C) pxRiskSegment
D) pxOutcome

2. MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what must you do to present offers from the two groups?

A) Enable an engagement policy for the second group.
B) Set contact limits for both the groups.
C) Map a real-time container to the Top-level or Issue-level.
D) Create a decision strategy at the Issue-level.

3. DRAG DROP
You are a decisioning consultant responsible for configuring offer prioritization for home loan offers based on the business requirements.
Select each prioritization factor on the left and drag it to the correct condition on the right.

4. Myco, a telecom company, uses Pega Customer Decision Hub to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.
As a decisioning consultant, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?

A) schedule an outbound run with a limited number of customers
B) preview section from the email content editor
C) a seed list from the Test Message tab
D) a list of customer email addresses from the Test Message tab

5. MyCo, a telecom company, wants to present their customers on Facebook with customer-centric mobile internet offers.
What action must MyCo take to meet this business requirement?

A) Create a Facebook post
B) Make a call
C) Place a paid ad
D) Send an email

Solutions: