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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. MyCo, a telecom company, wants to present their customers on Facebook with customer-centric mobile internet offers.
What action must MyCo take to meet this business requirement?

A) Create a Facebook post
B) Make a call
C) Place a paid ad
D) Send an email

2. U+ Bank has recently started using Pega Customer Decision Hub to display the first credit card offer, the Standard card, to every customer who logs in to their website.
Which three tasks do you need to perform to implement this requirement? (Choose Three)

A) Define customer contact policies
B) Create and configure the real-time container
C) Define customer engagement polices
D) Set up business structure to Sales/CreditCards
E) Create the action and its web treatment

3. U+ Bank, a retail bank, uses Pega Customer Decision Hub for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.
Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

A) Contact policies
B) Context weighting
C) Business levers
D) Engagement policies

4. The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.

The details of the shoes are provided in the following table:

According to the decision strategy, what is the output of component in the blank space highlighted in red?

A) Nike
B) Nike, Adidas, Puma, Reebok
C) Reebok
D) Reebok, Puma, Adidas, Nike

5. U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.

A) Suppress an action for 10 days if there are five impressions for any channel in the last 14 days
B) Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days
C) Suppress an action for 10 days if there are five impressions for web channel in the last 14 days
D) Suppress an action for 14 days if there are five rejects for web channel in the last 10 days

Solutions: