[May 24, 2025] Verified 78201X dumps and 192 unique questions
78201X Dumps for Pass Guaranteed - Pass 78201X Exam 2025
Avaya 78201X certification exam is an essential credential for professionals who specialize in the support and management of Avaya IP Office™ solutions. Avaya IP Office™ Platform Support Certified Exam certification validates an individual’s expertise in the installation, configuration, and troubleshooting of these systems. It is also a valuable credential for employers who are looking for professionals with the skills and knowledge to support and maintain Avaya IP Office™ solutions. With this certification, professionals can demonstrate their commitment to their profession and their dedication to providing high-quality service to their clients.
Avaya 78201X certification exam is a globally recognized certification that is highly valued by organizations that use Avaya IP Office™ platform. Avaya IP Office™ Platform Support Certified Exam certification demonstrates the knowledge and skills required to support Avaya IP Office™ platform and is a testament to the expertise of the certified professional. Avaya IP Office™ Platform Support Certified Exam certification is also a valuable asset for organizations that want to demonstrate their commitment to using Avaya technology.
NEW QUESTION # 102
After modifying the IP Office's security settings and creating new user rights, you encounter an error when attempting to save the changes. Why might this be the case?
- A. The default Security password hasn't been modified.
- B. The changes are already in effect and don't require saving.
- C. The IP Office's connection has been lost.
- D. The System password hasn't been set.
Answer: C
Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/101005673 Page: 152
NEW QUESTION # 103
On an IP Office 500 V2 there are two SD card slots. The first contains the System SD card, which has a unique feature key number.
The unique feature key number is essential for which purpose?
- A. to set the Voicemail type, either Embedded or Voicemail Pro
- B. to validate licenses
- C. to provide the upgrade tool
- D. to allow the storage of the correct version bin files
Answer: B
NEW QUESTION # 104
Which feature of IP Office is necessary to trigger screen pops, where the caller ID prompts the computer to display a record associated with that number?
- A. TAPILink Pro
- B. Avaya Aura Application Enablement Services
- C. UMS
- D. Voicemail Pro
Answer: A
NEW QUESTION # 105
When using the System Status Application for troubleshooting, which two options can be utilized for gathering data? (Choose two.)
- A. Development Tracing and Resource View
- B. Resource View and Selective View
- C. Continuous Log and Snapshot Only
- D. Continuous Log and Development Tracing
- E. Snapshot Only and Development Tracing
Answer: C,D
Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/100150298 Page: 14-15
NEW QUESTION # 106
Given an IP Phone that is not working, which of the following is an example of "Top-Down Troubleshooting"?
- A. Replace the patch cord of the IP Phone, and if it boots up, make a call.
- B. Validate that the gateway IP address is present in the IP Phone configuration.
- C. Check for an indicator light where the IP Phone is connected and listen for a dial tone.
- D. Attempt to ping the IP Phone and make a call if the ping is successful.
Answer: C
Explanation:
Reference:
https://downloads.avaya.com/elmodocs2/ip_phones/r2_0/233507_2/lanad052.html
NEW QUESTION # 107
A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone. What could be the cause of this problem?
- A. High level is set on Incoming Call Route.
- B. Ring delay is not configured on system telephony settings.
- C. Improper configuration of the system Locale.
- D. IP Office is not receiving the ICLID from PSTN.
Answer: D
Explanation:
Reference:
https://downloads.avaya.com/elmodocs2/ip_office/R3.1/maintenance.pdf
NEW QUESTION # 108
Without the addition of an external sever, which two applications does the Unified Communication Module (UCM) support? (Choose two.)
- A. one-X Communicator
- B. Embedded Voicemail
- C. Media Manager
- D. Voicemail Pro
- E. one-X Portal
Answer: E
Explanation:
The Unified Communication Module (UCM) supports the following applications without the addition of an external server:
one-X Portal: This is a web-based application that provides users with access to their voicemail, call logs, and other communication features.
Embedded Voicemail: This is the voicemail solution that is built directly into the Avaya IP Office system and does not require an external server.
NEW QUESTION # 109
Which two applications can be used to configure Users, Hunt Groups, and Incoming Call Routes with the most advanced settings? (Choose two.)
- A. WebLM
- B. Manager
- C. Web Manager Admin
- D. Web Manager
Answer: B,D
Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/101005690
https://downloads.avaya.com/css/P8/documents/101005673
NEW QUESTION # 110
When you first power on the IP Office, there are two default incoming call routes; one is to route all voice calls to the Hunt Group main, which contains the first 10 extensions, and the other is for data calls.
Where do the data calls go by default?
- A. Hunt group "Main"
- B. RAS access "Dialin"
- C. Extension "Modern"
- D. Hunt group "Data"
Answer: B
NEW QUESTION # 111
To grant a user access to the System Status Application (SSA) tool for system monitoring and troubleshooting, which security group must the user be a member of?
- A. Maintenance Administrator group
- B. Administration group
- C. Installation group
- D. Admin System group
Answer: B
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100073300 Page: 9
NEW QUESTION # 112
When you connect to the Avaya IP Office using System Monitor, the time, date, and IP address of the system you are connected to is displayed.
Which additional key piece of information is displayed?
- A. the last time any changes were made to the system
- B. the date of the last system upgrade
- C. the time the system has been up since the last reboot
- D. the name of the last user to connect to the system using System Monitor
Answer: C
Explanation:
When you connect to the Avaya IP Office using System Monitor, it displays several key pieces of information, including the time, date, and IP address of the system. Additionally, it shows the time the system has been up since the last reboot, providing insight into the system's uptime.
NEW QUESTION # 113
The modems in fax machines have trouble with VoIP.
Which protocol is used to overcome this problem.
- A. T.38
- B. RFC 7832
- C. X509
- D. RTP Relay
Answer: A
NEW QUESTION # 114
Which application should you use to access and configure the IP Office Security Settings, including configuring secure access to the IP Office system?
- A. System Status Application
- B. Web Manager Application
- C. Manager Application
- D. Monitor Application
Answer: C
Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/100119917
NEW QUESTION # 115
What is the exact default short code used to toggle the modem function on the analog trunk card, which can be modified for custom requirements?
- A. 0
- B. *9000#
- C. #9000#
- D. #9000*
Answer: A
NEW QUESTION # 116
Which method will avoid corruption of the data on the SD card when removing the SD card from the IP Office?
- A. Use the Manager application to shut down the card before removing the SD card.
- B. Pull out the card. Special shutdown is not required.
- C. Use System Monitor to shut down the card before removing the SD card.
- D. Dial the shutdown short code to shut down the card before removing the SD card.
Answer: A
NEW QUESTION # 117
Which application is recommended for monitoring and displaying available resources on an IP500 V2 system in real-time?
- A. DbgView
- B. IP Office Manager
- C. System Status Application
- D. IP Office Monitor
Answer: D
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100150298 Page: 9
NEW QUESTION # 118
You have changed the default port numbers for UDP, TCP, and TLS in the IP Office to support a SIP Remote worker. Which two other items need to be reconfigured to ensure secure connectivity? (Choose two.)
- A. User access levels
- B. Client device drivers
- C. Session border controller settings
- D. SIP trunk settings
- E. Network architecture design
Answer: C,D
NEW QUESTION # 119
Where is the TCP Streaming Tool found?
- A. in Monitor
- B. in Web Manager
- C. in Manager
- D. in SSA
Answer: A
NEW QUESTION # 120
You are installing a Server Edition. The New Hardware screen detects the presence of a second hard drive.
For which application is this normally used?
- A. Avaya Contact Recorder
- B. Voicemail Pro
- C. One-X Portal
- D. Web Services
- E. Call Detail Records
Answer: B
NEW QUESTION # 121
A user at a remote IP Office site calls in to discuss a voicemail issue. You launch the Manager program to see your multi-site IP Office network, but only your local IP Office appears.
What is causing this problem?
- A. The Unit/Broadcast address is 255.255.255.255.
- B. No SCN users are available.
- C. The remotes are doing a reboot.
- D. Your login is not correct.
Answer: B
NEW QUESTION # 122
To grant a user access to the SSA tool for advanced system monitoring and troubleshooting, which specific security rights group must the user be a member of?
- A. Maint Admin group
- B. System Status group
- C. Installation group
- D. Admin System group
Answer: B
NEW QUESTION # 123
As of Avaya IP Office Release 10 software, which type of license can be used?
- A. Windows
- B. PLDS
- C. ADI
- D. Linux
Answer: B
NEW QUESTION # 124
Before attempting to connect an IP Office to a one-X Portal server, what must be checked?
- A. Security Settings
- B. Time Profiles
- C. Hunt Group Settings
- D. User Rights
Answer: A
NEW QUESTION # 125
A user from a remote IP Office site contacts you to discuss a voicemail issue. You use the Manager program to check the multi-site IP Office network, but only your local IP Office is displayed. What could be the reason for this issue?
- A. The remote sites are undergoing a reboot.
- B. No SCN users are available.
- C. The Unit/Broadcast address is set to 255.255.255.255.
- D. Your login credentials are incorrect.
Answer: B
NEW QUESTION # 126
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Avaya 78201X certification exam is a challenging and comprehensive exam that requires candidates to have a deep understanding of Avaya IP Office™ solutions. To pass 78201X exam, candidates need to have a strong foundation in Avaya IP Office™ concepts and be able to apply their knowledge to real-world scenarios.
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