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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. What is the IBM Customer ExperienceSuite?

A) One of the new Industry Templates for WebSphere Portal.
B) WebSphere Portal's top lead-with offering to help organizations create customer-facing online experiences that are highly engaging, personalized and differentiated.
C) IBM's premiere support website.
D) A training session at IBM Customer Briefing Centers that showcases WebSphere Portal's capabilities.

2. Which statement below is FALSE?

A) Tibco tendsto focus on transactional portals
B) SAP tends to focus on intranet portals
C) IBM WebSphere Portal tends to focus only banking solutions
D) Vignette tends to focus on content portals

3. What open source development platform is IBM Web Experience Factory based on?

A) LifeRay
B) Eclipse
C) Microsoft Windows
D) IBM Enable

4. What development tool can create template-based portlets as well as mobile applications for WebSphere Portal?

A) IBM Mashup Center
B) IBM Web Content Manager
C) IBM Lotus Domino Designer
D) IBM Web Experience Factory

5. What is a suggested sales tactic to use when a customer requests a specific point solutionfor their environment, like "just need an iPhone app for my website, that's all"?

A) Show them a demo of all the possibilities that an Exceptional Web Experience can offer them.
B) Invite your technical architect to tell them about developing iPhone apps.
C) Start lowering the price of your services and software bid.
D) Refer them to Apple's website.

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