EMC IT-as-a-Service Expert Exam for Cloud Architects : E20-918

  • Exam Code: E20-918
  • Exam Name: IT-as-a-Service Expert Exam for Cloud Architects
  • Updated: May 29, 2026     Q & A: 98 Questions and Answers

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EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

1. You are a Cloud Architect working with a large financial services company. They currently have a large, hybrid cloud that includes multiple CSPs. The company recently suffered a breach on some of their web servers hosted at one of the CSPs and were not alerted to it.
Why might you recommend RSA NetWitness Panorama as a solution for the company?

A) It offers real-time monitoring and analytics.
B) It automatically remediates VMs based on known threats.
C) It can scan VMs and apply security policies to them.
D) It monitors performance and reports on unusual spikes.


2. An organization wishes to move toward a full ITaaS implementation. They have a good understanding of Service Oriented Architecture (SOA), but have not established the needed education, teamwork, and discipline to take them to full ITaaS implementation.
As their ITaaS consultant, you need to take them to the next level in the service orientation maturity model. What is the next level?

A) Service Aware
B) Service Neutral
C) Service Capable
D) Service Aligned


3. An enterprise has decided to implement a new service that will process credit card information. They will deploy this service within their private cloud. They have a relationship with a public cloud provider that claims to be PCI compliant.
The enterprise wishes to implement a service that is PCI compliant with the least amount of effort. The service is protected by a policy-based intrusion detection system. Cardholder data is securely transmitted to the web interface.
Which additional design elements would best be suited for this implementation?

A) The card number is masked as it is typed and is immediately encrypted, stored, and securely sent directly to the credit card processing system. Credit card information is stored within the public cloud provider using AES 128 encryption.
B) The card number is masked as it is typed and is immediately encrypted and securely sent to both the credit card processing system and to private cloud for historical tracking and reporting only.
C) The card number is masked as it is typed and is immediately encrypted and securely sent directly to the credit card processing system. No credit card information is stored within the application.
D) The card number is masked as it is typed and is immediately encrypted and securely sent directly to the credit card processing system. Credit card information is backed up to the private cloud system and stored using AES 128 encryption.


4. Refer to Scenario 4.
A construction firm with a substantially virtualized IT infrastructure wishes to consider cloud enablement next, as part of its logical progression to ITaaS.
As a first step, the firm plans to transition one relatively low-risk service -- daily backup -- to a public CSP. The existing backup strategy involves array-based cloning, followed by backup of the clones with dedicated servers. The system is functional; however, since the backup target device is due for a technology refresh, the firm is open to alternatives.
In evaluating alternatives, the key consideration is the ability to meet backup windows for daily incremental backups during the work week.
As advisor to this firm, you have conducted a quick assessment of the candidate applications and storage involved in daily backups. Relevant details are presented in the exhibit.

Your second goal is to demonstrate that the CSP solution will suit even the most demanding application relative to backup needs.
Which application would you select for this test?

A) SCM
B) Messaging
C) Eng CAD/CAM
D) Finance


5. Refer to Scenario 3.
A US company has deployed web services within a private cloud. They wish to provide additional web services elastically and distribute them around the globe using a public cloud provider.
The web services have a dependency on a database resource in the private cloud. The web services are deployed through a service catalog as a standardized service offering, which includes an intrusion prevention system that periodically polls a central management server for security updates. The IPS management server is located within the private cloud.
The web services collect highly regulated personal health information about consumers who are
located around the world.
Which solution would you recommend to best support the web service high availability and minimize service network latency for the consumer?

A) Use a content delivery network to distribute static web content.
B) Implement a QoS policy that provides a higher priority to http traffic.
C) Implement a Layer 7 firewall within the public cloud to filter out unnecessary traffic.
D) Implement a global load balancing service as a front-end for the web services.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A
Question # 3
Answer: C
Question # 4
Answer: C
Question # 5
Answer: D

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