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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

Question 1

The Management team at Cloud Kicks is required to analyze what earning activities are available in the Loyalty Program. What type of user access does the Management Team need to have this information visible in the reports?

A. Read, View All access on Journal Type, Journal Subtype, and Transaction Journal Objects
B. Read, View access on Journal Type, Partner Products, and Loyalty Ledgers Objects
C. Read, Edit access on Journal Type, Loyalty Member Promotions, and Loyalty Member Benefits Objects
D. Read. Create access on Journal Type, Loyalty Member Currencies, and Partner Products Objects

Question 2

An Administrator must configure a tier point reset for a Loyalty Program to occur once every two years.
Which two setting does the Administrator need to consider in this scenario?

A. The currency type field must correspond to non-qualifying.
B. The Currency type field must correspond to qualifying.
C. The Loyalty tier group field is populated.
D. The qualifying point reset date, period, and frequency are set on the tier group.

Question 3

A new segment in Customer Data Platform (CDP) will be used for sending notification emails to members with the following requirements: - The mail is sent on the first day of the month to the members that will have their membership expire at the end of the same month, starting from the 1st of April to 30th of June
- member's expiry-date are standardized to the last day of the month.
Which two configuration options below should be used for the new segment to fulfill this segmentation requirement?

A. In "Segment Property", set "Publish Schedule" to "Don't Refresh".
B. In the Segmentation Rule, Use "LoyaltyProgramMember" as the Direct object, > Operator: "Next Number of days" = 30 for the "Membership Expiry Date" attribute.
C. In "Segment Property," set "Publish Schedule" to "24 hours" and the appropriate "Start Date" and "End Date
D. In the Segmentation Rule, Use "LoyaltyProgramMember" as the Direct object, > Operator: "This Month" for the "Membership Expiry Date" attribute.

Question 4

A Consultant needs to design a new tier-upgrade process for a new Loyalty Program. The custom object to store the qualified members and a batch job is identified for this process.
Which two components should the Consultant select for this process?

A. A data-processing-engine (DPE) to identify the qualified members
B. A flow to perform the tier-upgrade rule and another flow to perform the tier-upgrade orchestration process
C. A flow to schedule and process the custom object's pending records and another flow to perform tier-upgrade orchestration process
D. A flow to perform both tier-upgrade rule and tier-upgrade orchestration process

Question 5

Which two actions should an Administrator execute when a tier is changed manually?

A. Process Member Benefit Action
B. Create a scheduled job to perform tier change.
C. Process Transaction Journals batch job
D. Assign Member Tier Benefits Action

Solutions: