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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You are a member of the CsAdministrator group that supports the datacenter for the Contoso company.
The Contoso datacenter runs Microsoft Lync Server 2013. The Central Management Store is hosted on the principal back-end database. The back-end
database is configured to use synchronization mirroring without a witness. You want to perform maintenance on the principal back-end database. You need to failover the mirrored database. What should you do?

A) Run the Invoke-CsPooIFailover PowerShell cmdlet.
B) Run the Test-CsDatabase cmdlet, and then run the Get-CsUserDatabaseState cmdlet.
C) Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.
D) Run the Reset-CsPoolRegistrarState cmdlet.

2. Your customer's company has a main office and five branch offices located in different cities. Your customer has a Microsoft Lync Server 2013 datacenter configured with Enterprise Voice at the main office. The customer has deployed a Survivable Branch Appliance (SBA) at the first branch office and connected it to a public switched telephone network (PSTN) by using a Tl trunk line provided by your service provider. The gateway is configured to use fully qualified domain names (FQDNs). All functionality has been tested by using pilot users at the branch office. The customer reports that they tested branch isolation by disconnecting the wide area network (WAN) from their branch office and making an outbound call. The call was successful. Next, they made an inbound call to the branch office and the call failed. To troubleshoot the issue, you begin a trace of IncomingAndOutgoingCalls by using centralized logging, and make an inbound call. You open the log in snooper and search for incoming calls with the phone number from which you are calling. You do not find any messages. You open the syslog from the gateway side of the SBA and discover that messages are sent to the Lync Mediation server pool, but no responses have been received. You connect the WAN from the branch office and make an inbound call. The call is successful. Your investigation suggests that there is a configuration error on the Gateway side of the SBA. You need to identify the configuration error that causes inbound calls to fail. What should you check?

A) Dynamic Host Configuration Protocol (DHCP) options on the branch DHCP server
B) Route settings of the gateway
C) The domain controller at the branch office
D) DNS settings on the gateway

3. You are a member of the CsAdministrator group that supports the Microsoft Lync datacenter for your company. The datacenter consists of one pool that is running Microsoft Lync Server 2013. You deploy a managed response group. The agent participation policy is set to Formal and the routing method is set to Longest Idle. All agents have been logged in for more than four hours. On average, each agent responds to five calls per hour. One agent has not received any calls. All of the other agents have received calls. You need to ensure that all agents can receive calls through Response Groups. What should you do?

A) Enable Agent Anonymization.
B) Disable Agent Anonymization.
C) Turn off Enhanced Privacy Mode.
D) Turn on Enhanced Privacy mode.

4. Your customer has deployed a Microsoft Lync Server 2013 Enterprise Edition Front End server and has configured Enterprise Voice. The customer has deployed Server Branch Appliances (SBAs) at each of the remote office locations. The customer has reported that multiple users in one of the remote offices are not able to dial certain local numbers using Lync. The users are receiving the error "+1
(425) 555-0100 is unavailable or may not be valid/' and the call fails to setup. The customer has provided the following information from the Local Number normalization rule from the Dial Plan from the remote office that is experiencing the issue: Pattern to Match: "1((4251206)\d{7})$ Translation Rule: +1$1 You need to ensure that all users at the remote office are able to dial local 10-digit numbers with or without a leading 1. What should you do?

A) Change the translation pattern from k+1$1 to +$1.
B) Change the translation pattern from +1$1 to +1.
C) Change the pattern to match from ^1((425|206)\d{7})$ to ^((1?425|1?206)\d{7})$.
D) Change the pattern to match from ^1((425|206)\d{7})$ to ^1?((425|206)\d{7})$.

5. You support Microsoft Lync Server 2013 in your customer's company network. You discover a malicious file type with the extension .mal that you want to prevent from being circulated through Lync. You need to block .mal files from file transfer in Lync. What should you do?

A) Add the internal Lync web services fully qualified domain name (FQDN) to the Trusted Sites section in Internet Explorer.
B) Run the Set-ExecutionPolicy Unrestricted @{Add=".mal"} cmdlet.
C) Run the Set-CsFileTransferFilterConfiguration -Identity Global -Extensions @{Add=".mal"} cmdlet.
D) Run the Set-CsImFilterConfiguration -Identity Global -Prefixes @{Add="mal:"} cmdlet.

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