Salesforce FS-Con-101 Value Pack (Frequently Bought Together)

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Salesforce FS-Con-101 Exam Syllabus Topics:

Salesforce Certified Field Service Consultant Sample Questions:

1. Universal Containers (UC) schedules jobs that require multiple steps when on-site. UC wants to add a new status to theexisting status flow.
Which two configurations should the Consultant set up to meet this requirement?
Choose ? answers

A) Add new status to Status Transitions.
B) Add new Status to the Case.
C) Add the Status Transitions to the Technicians' Profile.
D) Add new Status to the Service Appointment.

2. A technician needs to get replacement part for damaged inventory on them for an upcoming job.
To which object should the technician add a product request record?

A) work order
B) work types
C) service report
D) service appointment

3. An inventory manager at Universal Containers wants to better understand the distribution of a critical and expensive part across all inventory locations as the part is reused and restocked.
What should the Consultant leverage to meet this requirement?

A) Product Item
B) Maintenance Plan
C) Assets
D) Entitlement Plan

4. Universal Containers has dispatchers who can set up new territories, define new schedule policies, and control settings on the Gantt chart.
In addition to Field Service Lightning Dispatcher Permissions and the Field Service Lightning Dispatcher License, which permissions should a Consultant assign to the dispatchers?

A) Field Service Lightning Standard Permissions
B) Field Service Lightning Admin Permissions
C) Field Service Lightning Scheduling License
D) Field Service Lightning Mobile License

5. Northern Trail Outfitters wants to report on its Assets and reflect their attributes including hierarchical relationships.
How should the Consultant meet this requirement?

A) Use standard reports and reference the Parent Asset and Root Asset fields.
B) Usethe Assets without Products report.
C) Create custom reports and reference the Parent Asset and Root Asset fields.
D) Enable and customize the View Asset Hierarchy action.

Solutions: