HP Selling HP Device as a Service 2018 : HP2-H69

  • Exam Code: HP2-H69
  • Exam Name: Selling HP Device as a Service 2018
  • Updated: Aug 12, 2026     Q & A: 35 Questions and Answers

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HP HP2-H69 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Device as a Service (DaaS) Fundamentals- Customer pain points addressed by DaaS
- DaaS value proposition and business outcomes
- Lifecycle management approach (procurement, deployment, support, refresh)
Topic 2: Sales Positioning and Competitive Differentiation- Target customer segments and use cases
- Positioning HP DaaS vs traditional device procurement
- Competitive comparison and value messaging
Topic 3: HP DaaS Offer Structure- Hardware, services, and software bundling
- Service levels and support components
- Financing and subscription-based models
Topic 4: Solution Design and Customer Scenarios- End-user computing lifecycle optimization
- Operational efficiency and IT cost reduction scenarios
- Mapping customer requirements to DaaS offerings
Topic 5: Implementation and Service Delivery Overview- Deployment models and rollout considerations
- Refresh cycles and asset lifecycle management
- Device management and support processes

HP Selling HP Device as a Service 2018 Sample Questions:

1. Which service involves HP Service Expert support?

A) Accidental Damage Protection
B) Next Day Hardware Repair
C) Defective Media Retention Services
D) App deployment


2. What are the correct ways in which a channel partner can sell HP DaaS to a customer? (Select two.)

A) HP DaaS can be sold as a consultative sale with an HP Account Delivery Manager support.
B) HP DaaS can be sold as an ecosystem sale with different vendors providing hardware and services.
C) HP DaaS can be sold as a transaction with payment upfront for all hardware and services.
D) HP DaaS can be sold as a contract with 1 - to 5-year terms available.
E) HP DaaS can be sold as a technical sale with channel partners managing Analytics and Proactive Management.


3. DaaS Analytics and Proactive Management can support non-HP devices. However, there are some features and reports that are only available with Microsoft Windows-based HP devices.
Which features are only available on HP devices? (Select three.)

A) device encryption settings
B) smart battery health (replacement)
C) automatic parts replacement
D) app deployment
E) hardware warranty
F) mobile application whitelisting and blacklisting


4. Which business benefits does HP DaaS bring to end-user customers? (Select three.)

A) improved end-user productivity
B) guaranteed software compliance
C) actionable device insights and reports to improve IT decision-making
D) focus on end-user device competencies
E) decreased IT workloads
F) included strategic IT solution consulting


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A,E
Question # 3
Answer: A,C,E
Question # 4
Answer: B,D,F

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