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HP HP2-K40 Exam Syllabus Topics:

HP Selling HP Storage Solutions and Services Sample Questions:

1. What should you do when you know a customer is talking to a storage competitor?

A) Discuss discounts and attach additional options.
B) Answer only the questions on the customer's Request For Proposal (RFP).
C) Use Battlecards and competitive presentations to counter any objections.
D) Attack the competition as the best form of defense.

2. An HP product representative is having an initial conversation with a customer regarding a backup and restore opportunity.
What should the product representative initially ask the customer?

A) Who handles remote office backups? How confident are you about the reliability of your backups?
B) Do you have problems staying within the backup window? How often do you lose data?
C) Has the company experienced losses caused by delay in restoring to remote locations?
D) Do you use backup software? Are you experiencing any issues? Are there any Service Level Agreements (SLAs) that must be met?

3. You are in a discussion with a customer who has previously met with a storage competitor and was provided with a certain amount of fear, uncertainty, and doubt (FUD). The customer is uncertain how to proceed. How should you respond?

A) Ask about their concerns arising from FUD and address the specifics.
B) Inform the customer that it is not HP practice to use FUD to critique other vendors' technology.
C) Request proof of any FUD statements.
D) Propose HP's strength and do not respond to any FU

4. A small to medium sized business wants an affordably priced, non-disruptivesolution that is scalable to4 nodes. Which HP Storage solution is the best fit?

A) HP StoreServ
B) HP MSA
C) HP StoreAII
D) HP StoreOnce

5. Your company sells HP Technology Services with HP solutions. Which advantage would the ServiceOne Program offer your company?

A) It allows you to sell HP Technology Services to your customers at a discounted rate.
B) It expands your relationship with your customers by allowing you to deliver the HP services that you sell.
C) It waives the certification requirements necessary to sell HP services.
D) It establishes your company as an authorized HP Support Center that can provide services to any organization in your area.

Solutions: