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NEW QUESTION # 81
A Salesforce Admin needs to build a self-service Community.
Which three steps should the Salesforce Admin take before building the Community in Salesforce? (Choose three.)
- A. Enable the Service Cloud features to be used in the Community, including Knowledge and Case.
- B. Create email templates to be used in the Community.
- C. Add discussions on topics that can be published in the Community.
- D. Gather branding assets, including images and logo for the Community.
- E. Configure a search for articles and discussions in the Community.
Answer: A,B,D
NEW QUESTION # 82
Regional Containers have recently launched their Employee Community which is based off Tabs + Visualforce. As the administrator you have been asked in the team meeting about the best way to access the Community using iOS and Android devices, what do you recommend?
- A. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher. Android users should navigate to the Community URL via the browser as this feature is not support in the Android version of Salesforce1
- B. All users should access a Visualforce + Tabs community via a Desktop browser only
- C. Android & iOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher
- D. Android users should download the Salesforce1 app and access the community through the Salesforce1 switcher. iOS users should navigate to the Community URL via the browser as this feature is not support in the Android version of Salesforce1
- E. Navigate to the community URL in the browser and a mobile experience will be automatically rendered
Answer: C
NEW QUESTION # 83
Universal Containers built a Community using the Customer Service (Napili) Template. They want the Salesforce Admin to enable multilingual support for their Community.
Where can the Salesforce Admin configure the languages supported for this Community?
- A. Community Builder.
- B. Community Settings.
- C. Site.com Studio.
- D. Force.com Sites.
Answer: D
NEW QUESTION # 84
A coffee company plans to build a Community for franchisees, growers, and consumers. Growers want to keep updated on research and development initiatives and recommendations. Franchisees need to see MDF (marketing development funds) statistics when they first log in. The marketing department wants to show the latest trends and corresponding products to consumers.
What should the Community Cloud consultant use to personalise content based on the Community member persona?
Select one or more of the following:
- A. Custom Lightning Components
- B. Content Management
- C. Audience Targeting
- D. Visualforce Pages
Answer: B
NEW QUESTION # 85
A Salesforce Admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community.
What three things should the Salesforce Admin do to brand this Community using Community Builder?
Choose 3 answers.
- A. Choose colors for the text and border elements.
- B. Upload the Universal Containers logo image to create a custom color palette.
- C. Submit a URL reference of a site where the colour palette will be matched automatically.
- D. Apply a colour scheme that isappropriate for the template all at once with the colour palette.
- E. Adjust the colour palette from the Salesforce1 mobile app.
Answer: A,B,D
NEW QUESTION # 86
Universal Containers recently launched a Lightning Community. Members can access articles and answer each other's questions. The company wants to make sure that the Community is providing a highly engaging experience for its members. How can the Administrator help measure of the engagement and adoption in the Community on an ongoing basis?
Select one or more of the following:
- A. Download and install a Community Management package from AppExchange
- B. Set periodic email delivery for standard reports and dashboards
- C. Configure Google Analytics for the Community
- D. Create custom reports and dashboards, and share them with Community managers
Answer: A
NEW QUESTION # 87
ESTION NO: 159
What are the two ways to integrate Google Analytics with a template based Community?
- A. Community Builder >> Settings >> Advanced >> Google Analytics Tracking
- B. Community Builder >> Settings > > Analytics Setup
- C. Community Manager >> Settings >> Advanced >> Google Analytics Tracking
- D. Setup Menu >> Google Analytics >> Communities
- E. Community Builder >> Settings >> Advanced >> Edit Head Markup
Answer: C,E
NEW QUESTION # 88
Universal Containers (UC) has built a Community in a sandbox where it is in Active status. UC is getting ready to deploy the Community in production where it is currently Inactive. UC wants to ensure the welcome email is only sent to users after the Community is changed to Active status. Which three options should be validated to ensure the welcome email is not sent out ahead of schedule?
Choose 3 answers
Select one or more of the following:
- A. Turn the sandbox Community to Inactive status before deploying the metadata to production
- B. Add the Community user profile(s) as members of the Community before activating production
- C. Uncheck "Send Welcome Email" in production Workspaces before deployment
- D. Change the Community membership of sandbox Community users from Profiles to Permission Sets
- E. Deploy the changes to production using change sets to disable the welcome email
Answer: A,C,E
NEW QUESTION # 89
Universal Containers has created a Community for its Partners. Community users from the same Partner should be able to hold discussions with each other. Partners will be unable to participate in discussions with other partners.
How should the Salesforce Administrator meet this requirement?
Select one or more of the following:
Universal Containers has created a Community for its Partners. Community users from the same Partner should be able to hold discussions with each other. Partners will be unable to participate in discussions with other partners.
How should the Salesforce Administrator meet this requirement?
Select one or more of the following:
- A. Enable super user access for each partners community role
- B. Turn off Portal User Visibility under Sharing Settings
- C. Uncheck community user visibility under sharing settings
- D. Update the internal user record to private under sharing settings
Answer: C
NEW QUESTION # 90
Universal Containers Community Manager needs to set up Reputation. Which two tasks should the Community Manager perform to meet this requirement? Choose 2 answers
- A. Create a custom Lightning component for Reputation and add it to the home page
- B. Configure Reputation points and levels in the Community Management console
- C. Enable Reputation in the Community
- D. Add the Reputation Leaderboard component to a page in the Community
- E. Add a Visualforce Reputation Leaderboard component
Answer: B,C
NEW QUESTION # 91
Universal Containers needs to set up a custom domain to create a branded community experience with increased domain security. Which three steps should a Salesforce admin take to meet these requirements?
Choose 3 answers
Select one or more of the following:
- A. In setup, select domains and click add a domain
- B. Configure profile/permissions for a public user
- C. Select the option to allow Advanced Security in Community Management
- D. Create a new certificate using certificate and key management
- E. Add the certificate that supports the specified domain
Answer: B,C,E
NEW QUESTION # 92
You are setting up an Authenticated Community for your Customers many of them speak both English and French how will you ensure the most appropriate language(s) are available to them in your Napili Template Community?
- A. Language will be determined by the language set on their User Profile
- B. Multi-Language support is not available for Napili Template communities
- C. Develop a custom lightning component which will allow seamless transition between languages
- D. Install the Google Translation component which allows Authenticated users to swap between languages
- E. Place the Language Picker Component on the Community home page
Answer: A
NEW QUESTION # 93
Universal Containers (UC) wants to collaborate with key members of their strategic Partners on deals and marketing initiatives. Sensitive information needs to be shared with confidence, and major opportunities must be tracked. No other Partners can have visibility to this collaboration. Different UC employees have access to different collaboration efforts.
How should the Administrator meet these requirements?
Select one or more of the following:
- A. Configure a Collaboration object with manual sharing
- B. Build a custom Lightning Component and enable the sharing attribute
- C. Set up Unlisted Chatter groups and make the UC account manager the owner
- D. Set up Private Chatter groups and make the UC account manager the owner
Answer: C
NEW QUESTION # 94
The Universal Containers research lab is publishing its latest research into Knowledge articles assigned to the data category "Container Best Practices." The Community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the Administrator ensure this happens?
- A. Ask the lab to assign this topic to all articles as part of their quality control process before publishing.
- B. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic.
- C. Create a "Tips and Techniques" Knowledge category and ask the lab to reassign their articles.
- D. Create a workflow rule that assigns the "Tips and Techniques" topic to all Knowledge articles in that category.
Answer: B
NEW QUESTION # 95
orthern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identifies a group of Partners to collaborate with during the entire acquisition process. Which option should NTO use to ensure that only the selected group of partners have visibility to the acquisition?
Select one or more of the following:
- A. Manually share records with selected collaboration Partners
- B. Create an Unlisted Chatter Group for selected collaboration Partners
- C. Cmention only selected collaboration Partners
- D. Set Chatter group email setting for selected collaboration Partners to Limited
Answer: B
NEW QUESTION # 96
Universal containers want to make sure their customers can get access to their (authenticated) customer community on demand. What are the steps required to set up Community Self Registration?
- A. Enable Self Registration in Settings and modify the profile lookup to associate the profile to the new user on creation
- B. Enable Self Registration in Community Settings and modify the Communities Self Registration APEX controller with the Account ID
- C. Enable Self Registration in the Community Manager and modify the Communities Self Registration APEX controller with the Account ID
- D. Enable Self Registration in the Community Builder and modify the Communities Self Registration APEX controller with the Community ID
- E. Enable Self Registration in Community Settings and modify the Communities Self Registration APEX controller with the Community ID
Answer: C
NEW QUESTION # 97
During a recent review of their Partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using.
Which two individual actions should the Community Cloud consultant recommend to address this issue?
- A. Build custom HTML pages according to Marketing specifications.
- B. Install a Lightning Bolt template from the AppExchange.
- C. Implement a custom theme for the Community.
- D. Build Visualforce pages and apply custom CSS.
Answer: C,D
NEW QUESTION # 98
What are two advantages of setting up a custom domain for a Community? Choose 2 answers
- A. Better security at domain name registrars
- B. Better Search Engine Optimization
- C. Better compatibility with DNS servers around the globe
- D. Better company branding
Answer: A,B
NEW QUESTION # 99
What are three advantages of adjusting the mark-up code on the page <head> in Community Builder? Choose
3 answers
- A. Optimizing the load times of certain typefaces
- B. Optimizing SE by adjusting the SE meta tags for search engines
- C. Custom JavaScript blocks
- D. Custom, analytics code, such as Google Analytics
- E. Ability to define iframe settings
Answer: A,D,E
NEW QUESTION # 100
Universal Containers adds e -commerce capability to its Community built on the Napili template.
They track customer shipments in a Salesforce custom object.
How should the Salesforce Admin expose customer shipment data in Community Builder?
- A. Clone an object page and associate it to the Shipment object
- B. Create an object page associated to the Shipment object.
- C. Clone a standard page and associate it he Shipment object.
Answer: B
NEW QUESTION # 101
The Universal Containers research lab is publishing its latest research into Knowledge articles assigned to the data category "Container Best Practices." The Community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the Administrator ensure this happens?
- A. Ask the lab to assign this topic to all articles as part of their quality control process before publishing.
- B. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic.
- C. Create a "Tips and Techniques" Knowledge category and ask the lab to reassign their articles.
- D. Create a workflow rule that assigns the "Tips and Techniques" topic to all Knowledge articles in that category.
Answer: B
Explanation:
Explanation/Reference:
NEW QUESTION # 102
Which aspect of Reputation can an Administrator configure?
Select one or more of the following:
- A. Disable reputation for specific members in the community by user profile
- B. Exclude contributions to records when counting points towards reputation levels
- C. Add new reputation levels automatically when specified point thresholds are reached
- D. Select badges for each reputation level from a provided icon library
Answer: C
NEW QUESTION # 103
Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?
- A. Users with the Customer Community Plus license.
- B. Users with the High-Volume Customer Portal license.
- C. Users with the Customer Community license.
- D. Users with the Customer Community Login license.
Answer: A
NEW QUESTION # 104
Universal Containers is setting up their moderation settings on their Community. They have developed 7585 keywords to monitor.
What is the minimum number of keyword lists needed to accommodate all 7585 keywords?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION # 105
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