Best Salesforce Community-Cloud-Consultant Exam Practice Material Updated on Feb 16, 2023
New Community-Cloud-Consultant Actual Exam Dumps, Salesforce Practice Test
NEW QUESTION 42
Universal Containers builds a self-service Community. They need to delegate moderation activities (e.g. removing flags) as well as editing and deleting content to certain members.
Which two things should the Salesforce Admin do to meet this requirement? Choose 2 answers.
- A. Activate a moderation rule for certain members.
- B. Assign the "Moderate Communities Files" permission to these members.
- C. Activate "Allow Members to Flag" for certain members.
Answer: A,C
NEW QUESTION 43
How should a Salesforce Admin fulfil this requirement? Universal Containers needs to enable public access to Community content.
- A. Update the setting to allow access without login in Community Settings.
- B. Update all pages to allow Public Visibility in Site.com Studio.
- C. Update preferences to allow access without login in Community Management.
- D. Update the setting to Public Visibility to all Community pages in Setup.
Answer: C
NEW QUESTION 44
orthern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identifies a group of Partners to collaborate with during the entire acquisition process. Which option should NTO use to ensure that only the selected group of partners have visibility to the acquisition?
Select one or more of the following:
- A. Set Chatter group email setting for selected collaboration Partners to Limited
- B. mention only selected collaboration Partners
- C. Manually share records with selected collaboration Partners
- D. Create an Unlisted Chatter Group for selected collaboration Partners
Answer: D
NEW QUESTION 45
Universal Shipping want to notify their Community Moderators when a member post more than one file to the community within a 15 minute window and if more than 5 files are posted to the community within 15 minutes then their account will be frozen. How would this requirement be implemented?
- A. Using a Content Rule in the Community Manager
- B. It is not possible to moderate files in a Community
- C. Using a Rate Rule in the Community Builder
- D. Using a Content Rule in the Community Builder
- E. Using a Rate Rule in the Community Manager
Answer: E
NEW QUESTION 46
Universal Containers (UC) has a new Customer Community where users can collaborate on Topics through Chatter Groups and Chatter Questions. UC wants to ensure the following:
* Users have quick access to new and recommended discussions and articles.
* Users have the ability to contact Universal Containers quickly for help.
* Users have visibility into how their activity compares to other users within the Community.
Which three Lightning components could the Community Cloud consultant recommend placing on the Community home page? (Choose three.)
- A. Record Detail
- B. Reputation Leaderboard
- C. Contact Support button
- D. Breadcrumb
- E. Featured Topics
Answer: C,D,E
Explanation:
Explanation/Reference:
NEW QUESTION 47
How is visibility to Articles Types controlled for Community Members?
- A. Community Manager
- B. Profile
- C. All Articles Types within the shared data categories and visible to Community Members.
- D. User Record
- E. Community Settings
Answer: B
NEW QUESTION 48
Universal Containers needs to create a Community that meets the following requirements:
* Self-Service Support Community, in which customer and partner users are community members.
* Partner users help Universal Containers by adding or resolving cases for their customers within the Community.
* Partner users need access to some standard objects except Leads, Campaigns, and Opportunity objects.
* Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers.
Which license type should a Salesforce Administrator use for these Partner users?
- A. Customer Community license
- B. Customer Community Plus license
- C. Partner Community license
- D. Employee Community license
Answer: C
NEW QUESTION 49
Universal Containers (UC) wants Lightning Experience-enabled employees who have Salesforce user licenses to access a Community. The employee profiles have been added to the Community membership.
How should the Community Cloud consultant educate employees on how to access the Community?
- A. Direct employees to the global header.
- B. Advise employees to use the "Login in as" functionality.
- C. Recommend employees use a separate username for Community access.
- D. Direct employees to the App Launcher.
Answer: D
NEW QUESTION 50
Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.
- A. Performance test the Community with a large number of members with increased activity.
- B. Make sure customers are not members of other Salesforce Communities.
- C. Formalize the member registration process, including automating the account assignment orperson account creation.
- D. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.
- E. Test the Community for member activity, including cases and articles.
Answer: B,D
NEW QUESTION 51
You have heard that one way to maximize your Community Engagement level is to leverage Community Reputation. After having a coffee and a biscuit you think this is a brilliant idea for your community and want to enable it right away, where do you navigate to?
- A. Setup >> Community Settings > Enable Setup and Display of Reputation Levels
- B. Setup >> All Communities > Builder > Administration > Preferences > Enable Setup and Display of Reputation Levels
- C. Setup >> All Communities > Manage > Administration > Preferences > Enable Setup and Display of Reputation Levels
- D. Setup >> All Communities > Builder > Reputation > Enable Setup and Display of Reputation Levels
Answer: C
NEW QUESTION 52
Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device, what do you recommend?
- A. Wendy should access Community Manager and Community Builder via a Desktop browser only
- B. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher
- C. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community
- D. Navigate to the community URL and append /manage/one.app and you will be able login to the mobile community management site
Answer: A
NEW QUESTION 53
Universal Containers has built a Partner Community for its users. Users must accept an agreement when logging into the community for the first time.
What are three ways for a Salesforce administrator to meet this requirement? Choose 3 answers Select one or more of the following:
- A. Leverage audiences and the page variations to hide content in the Community until the user agreement has been accepted
- B. Use login flows to show the user agreement when Community users log in for the first time
- C. Build a site.com page with a user agreement and replace the login page with "complete registration on acknowledgement"
- D. Customise the user registration page to include the user agreement and "complete registration on acknowledgement"
- E. Redirect users to a custom page displaying a user agreement before users login for the first time
Answer: A,B,D
NEW QUESTION 54
Universal Containers needs to enable public access to a Community.
How should a Salesforce Admin fulfill this requirement?
- A. Enable "Give access to public API requests on Chatter"
- B. Update the setting to "Allow access without login"
- C. Update the setting to Public Visibility for all Community pages
- D. Enable the "Public can access the community" checkbox
Answer: A
NEW QUESTION 55
Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a "My Cases" list view. How should a Salesforce Admin set the record list component properties?
- A. Use the Case object with compact layout, retum five records, and use the *My Cases" list view.
- B. Use the Case object, return five records, use the "My Cases" list view, and disable public access.
- C. Use the "My Cases' list view with compact layout, return five records, and disable public access.
- D. Use the Case object with full layout, return five records, and use the "My Cases" list view.
Answer: D
NEW QUESTION 56
Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement?
Select one or more of the following:
- A. Enable "Give access to public API requests on Chatter"
- B. Update the setting to "Allow access without login"
- C. Update the setting to Public Visibility for all Community pages
- D. Enable the "Public can access the community" checkbox
Answer: A
NEW QUESTION 57
Universal Containers has a multi -layered distribution structure. The Main Distributors in each geography work with Regional Distributors to sell and service customers in the region. Universal Containers plans to roll out a Community with the following capabilities: * Main Distributors and Regional Distributors are considered Partner accounts in Salesforce. * Main Distributors can communicate with other Main Distributors. * Regional Distributors can communicate with other Regional Distributors who are managed by the same Main Distributor, but NOT with other Regional Distributors. How should the Salesforce Admin build a Community to meet the requirements?
- A. Allow Main Distributors to be members of two Communities: one for Main Distributors and one for the Regional Distributors that they manage
- B. Create a Community for each Main Distributor. Allow Regional Distributors to log in to the Community
- C. Build one Community for each Regional Distributor and one for Main Distributors
- D. Build one Community using the Napili template for Main Distributors and Regional Distributors.
Disable Community user visibility and allow portal user visibility
Answer: B
NEW QUESTION 58
How can you launch a support community with live chat, click to call, and case creation form?
- A. Set up Live Agent in Community Management.
- B. Enable Live Agent in Community Settings.
- C. Add a custom Live Agent Lightning component.
- D. Configure Live Agent in the Salesforce org.
Answer: C
NEW QUESTION 59
Universal Containers have launched their Customer Community on the Koa template. Community members have asked your advice for accessing the community on iOS devices, what do you recommend?
- A. Navigate to the community URL in the browser and a mobile experience will be automatically rendered
- B. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher
- C. All users should access a Koa Community via a Desktop browser only
- D. IOS usersshould download the OneCommunity app where they can use their regular community login credentials to access the Community
Answer: A
NEW QUESTION 60
Universal Containers wants to build a Community for all their employees. Currently, some of their employees are NOT Salesforce users. How should the Salesforce Admin enable access to the Community for the users who are currently NOT Salesforce users?
- A. Add the users to the Community as members
- B. Create the users as contacts and enable them as Community users
- C. Allow the users to self -register to the Community
- D. Create the users in Salesforce and add their profile to the Community
Answer: B
NEW QUESTION 61
Northern Trail Outfitters is planning to launch a Community for their partners. Partner Sales Managers need to view Partner Sales Rep records. What is the most efficient way for the Salesforce Admin to fulfil this requirement?
- A. Create a criteria-based Sharing Rule
- B. Provide Super User Access to Partner Sales Reps
- C. Set the number of partner roles to two
- D. Enable the Partner Sales Manager as Super Admin
Answer: C
NEW QUESTION 62
What are the two most efficient ways for a Salesforce Admin to accomplish this task? Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:* Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect. This integration does not exist today.* Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org.* External partner users must be able to configure the quote using the pricing and quoting tool from the Community.* The pricing and quoting tool must support Community users.* Universal Containers owns licenses for Salesforce Connect.
- A. Integrate the pricing and quoting tool by creating custom code to make it available in the Community.
- B. Integrate the Back-Office Legacy System using custom code development.
- C. Integrate the Back-Office Legacy System using Salesforce Connect.
- D. Integrate the pricing and quoting tool by configuring external users to make it available in the Community.
Answer: C,D
NEW QUESTION 63
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