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Updated Verified Pass PC-BA-FBA-20 Exam - Real Questions and Answers
NEW QUESTION # 63
A software house is developing a software package specifically for hotel management. A business analyst has been employed because of her familiarity with the hotel industry.
Which of the following competencies has she been employed to bring to the project?
- A. Problem solving.
- B. Domain knowledge.
- C. Project management
- D. Team leadership.
Answer: B
NEW QUESTION # 64
John has been working on a business case for opening up the overseas market to new products He has been asked to document the risks What SHOULD he do to ensure they are appropriately recorded? Select the TWO that apply
- A. Provide justification or each countermeasure identified
- B. Identify an owner for each risk
- C. Create a RAID log
- D. Document the source of each risk
- E. Impact assessment of each countermeasure identified
Answer: B,C
Explanation:
When documenting risks in a business case, it is essential to follow structured processes to ensure risks are appropriately identified, analyzed, and managed. Let's evaluate each option again based on best practices outlined in the BCS Business Analysis Framework and other methodologies:
Key Considerations:
Risk Documentation: Risks must be recorded systematically to ensure they are visible, actionable, and traceable.
Ownership of Risks: Assigning ownership ensures accountability and clarity about who is responsible for monitoring and mitigating each risk.
Risk Management Lifecycle: The process typically involves identification, documentation, assessment, ownership assignment, and response planning.
Evaluation of Each Option:
A . Create a RAID log
A RAID log (Risks, Assumptions, Issues, and Dependencies) is a widely used tool in business analysis and project management for capturing and managing risks systematically.
It provides a centralized repository for tracking risks, assumptions, issues, and dependencies, ensuring that risks are documented comprehensively and transparently.
This aligns with best practices for risk management and is a critical first step in ensuring risks are appropriately recorded.
Conclusion: This is a must-do action.
B . Document the source of each risk
While documenting the source of each risk can provide valuable context, it is not a mandatory or primary step in the initial documentation phase.
Sources of risks are often identified during risk analysis or root cause analysis, which occurs after risks have been recorded.
Although useful, this step is secondary to creating a RAID log and assigning ownership.
Conclusion: This is not the most critical action at this stage.
C . Identify an owner for each risk
Assigning ownership for each risk is a fundamental part of risk management. Without clear ownership, risks may remain unmonitored or unaddressed.
Ownership ensures accountability and helps streamline communication and decision-making regarding risk mitigation strategies.
According to the BCS Business Analysis Framework , identifying risk owners is a key responsibility during the risk documentation process.
Conclusion: This is a must-do action.
D . Provide justification for each countermeasure identified
Justifying countermeasures is part of the risk response planning phase, which occurs after risks have been documented, assessed, and prioritized.
At this stage, John's focus should be on identifying and recording risks, not on evaluating or justifying solutions.
Conclusion: This is not relevant at the documentation stage.
E . Impact assessment of each countermeasure identified
Similar to option D, impact assessments for countermeasures are conducted during the risk response planning phase, not during the initial documentation phase.
This step is premature and does not align with the immediate need to document risks.
Conclusion: This is not relevant at the documentation stage.
Final Recommendation:
Based on the BCS Business Analysis Framework and industry best practices, the two most appropriate actions for John are:
Create a RAID log (to systematically document risks).
Identify an owner for each risk (to ensure accountability and clarity).
These steps ensure that risks are appropriately recorded and managed, laying the foundation for effective risk management.
NEW QUESTION # 65
An IT department needs to upgrade its hardware to run the new version of an established operating system. The cost of this required upgrade is $2 million. As an alternative, the IT director has suggested that the company should change to a completely different operating system. Although this will cost $6 million, the change will bring many other benefits, including cheaper maintenance costs and increased security.
What is the avoided cost in his proposal?
- A. $6 million.
- B. $8 million
- C. $2 million.
- D. $4 million
Answer: C
NEW QUESTION # 66
A business analyst needs to elicit, analyse and define requirements carefully in order to provide a firm basis for developing business and software solutions.
What SHOULD system performance be categorised as?
- A. Technical requirement.
- B. Non-functional requirement.
- C. General requirement.
- D. Functional requirement.
Answer: B
NEW QUESTION # 67
The following is a list of statements about stakeholders and stakeholder management.
a. A customer can be considered as a stakeholder in a project.
b. A supplier can be considered as a stakeholder in a project.
c. Stakeholders' positions do not remain static during the life of the project.
d. Communication must not be tailored to each stakeholder in the project.
Which of the following is correct?
- A. Statements b and c are correct, statements a and d are incorrect.
- B. Statements a, b and c are correct, statement d is incorrect.
- C. All four statements are correct
- D. Statements a and c are correct, statements b and d are incorrect.
Answer: B
NEW QUESTION # 68
Which of the following statements about the workshop investigation technique are TRUE?
a) Permits the impartial, long-term observation of business activities.
b) Allows statements and assertions to be immediately cross-checked with other participants.
c) Provides an effective means of achieving consensus among stakeholders.
d) Provides an opportunity to collect accurate quantitative data about business processes.
- A. a, c and d only
- B. b, c and d only
- C. a and d only
- D. b and c only.
Answer: D
Explanation:
The true statements about workshops are b and c. Workshops are collaborative, structured meetings involving multiple stakeholders. Statement (b) is true because having multiple stakeholders present allows the facilitator (often the BA) to immediately cross-check and resolve conflicting information or assumptions in real-time.
Statement (c) is true because the group environment, led by a skilled facilitator, is highly effective for discussing differing viewpoints and working towards a consensus or agreed-upon outcome. Statement (a) is false as this describes formal observation, not a workshop. Statement (d) is false; workshops are primarily used to gather qualitative information (opinions, requirements, process logic), not to collect accurate quantitative data (e.g., process timings or volumes), which is usually obtained from documents or system logs.
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Investigative Techniques, Workshops)
NEW QUESTION # 69
The Boston Box may be used to analyse the portfolio of businesses owned by an organisation.
Which of the following animals does it use in its term for businesses that have low market share in a market with low growth?
- A. Cow.
- B. Dog.
- C. Cat.
- D. Goat.
Answer: B
NEW QUESTION # 70
A business case for a project claims that the new system will provide managers with more time to think creatively about strategic issues.
What would this be classified as in a cost-benefit analysis?
- A. A tangible cost
- B. An intangible benefit.
- C. An intangible cost
- D. A tangible benefit.
Answer: B
NEW QUESTION # 71
A system holds information about an employee; Mike Berry.
Which of the following is Mike Berry an example of?
- A. An object
- B. An attribute
- C. An operation.
- D. A class.
Answer: A
NEW QUESTION # 72
When analysing stakeholders, it is useful to produce a stakeholder analysis grid.
What is depicted on the axes of this grid?
- A. Power and interest
- B. Perspectives and impacts
- C. Objectives and interests.
- D. Power and influence
Answer: A
NEW QUESTION # 73
Which of the following statements about formal observation as an investigation technique are TRUE?
It helps the analyst to...
a) ... negotiate and resolve conflicting requirements
b) ... understand the physical business environment
c) ... obtain buy-in from a range of stakeholders
d) ... identify tacit knowledge in business practice.
- A. b and d only
- B. a, b and c only.
- C. c and d only.
- D. a, b and d only.
Answer: A
Explanation:
The true statements about formal observation are b and d. Formal observation is when a business analyst watches an individual or group perform their work. Statement (b) is true as observing the environment directly helps the analyst understand the physical business environment and how it influences the work.
Statement (d) is true because observation is particularly effective for identifying tacit knowledge (unspoken or unwritten rules, shortcuts, or skills) that the worker may take for granted or find difficult to articulate during an interview. Statement (a) is false as observation is a passive technique, not suitable for actively negotiating or resolving conflicts, which is better suited for workshops or interviews. Statement (c) is false as observation does not actively engage a wide range of stakeholders to obtain buy-in.
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Investigative Techniques, Observation)
NEW QUESTION # 74
AlpmeTrails is a company that specialises in offering tailored walking holidays The company was set up by two people, who each own 50% of the business AlpineTrails books hotels, transport and equipment to create bespoke holidays for AlpineTrails customers.
An agreement was recently reached with WalkNation. a national walking organisation, for AlpineTrails to provide a number of special holidays for its members These will be branded as WalkNation Holidays AlpineTrails will be responsible for organising the holidays but WalkNation will undertake the marketing and booking of these special holidays for its members As well as customers, which THREE stakeholder groups are represented in this scenario?
- A. Manager.
- B. Partner
- C. Owner
- D. Competitor
- E. Supplier
Answer: B,C,E
Explanation:
To identify the stakeholder groups represented in the scenario, we need to analyze the relationships and roles described:
Stakeholder Groups in the Scenario:
Owner:
The two founders of AlpineTrails, who each own 50% of the business, are clearly stakeholders as owners. They have a vested interest in the success of the business and its partnerships.
Partner:
WalkNation is described as a partner organization that collaborates with AlpineTrails to offer special holidays for its members. This partnership involves shared responsibilities (marketing and booking by WalkNation, holiday organization by AlpineTrails).
Supplier:
AlpineTrails books hotels, transport, and equipment to create bespoke holidays. These entities (hotels, transport providers, equipment suppliers) are suppliers to AlpineTrails and play a critical role in delivering the holidays.
Manager:
While managers may exist within AlpineTrails, they are not explicitly mentioned in the scenario. Therefore, this group is not represented.
Competitor:
Competitors are not mentioned or implied in the scenario, so this group is not represented.
Evaluation of Each Option:
A . Owner:
The two founders of AlpineTrails are explicitly described as owners.
Conclusion: This is a relevant stakeholder group .
B . Partner:
WalkNation is explicitly described as a partner.
Conclusion: This is a relevant stakeholder group .
C . Supplier:
Hotels, transport, and equipment providers are implicitly described as suppliers.
Conclusion: This is a relevant stakeholder group .
D . Manager:
Managers are not explicitly mentioned in the scenario.
Conclusion: This is not a relevant stakeholder group .
E . Competitor:
Competitors are not mentioned or implied in the scenario.
Conclusion: This is not a relevant stakeholder group .
NEW QUESTION # 75
Which of the following diagrams explicitly shows the sequence of tasks?
- A. A class model.
- B. A swim-lane diagram
- C. A business activity model.
- D. A use case diagram.
Answer: B
NEW QUESTION # 76
In which stage of the requirements engineering process are requirements checked to see whether they are well formed and SMART?
- A. Requirements documentation.
- B. Requirements analysis.
- C. Requirements management.
- D. Requirements elicitation.
Answer: B
NEW QUESTION # 77
Which of the following represents the total cash flows of an investment, over a period of time, adjusted to reflect the time value of money?
- A. The Return on Investment.
- B. The Time to Payback.
- C. The Net Present Value.
- D. The Internal Rate of Return.
Answer: C
NEW QUESTION # 78
In which of the following categories would return on investment be considered when assessing the feasibility of a project?
- A. Business feasibility
- B. Technical feasibility
- C. Operational feasibility.
- D. Financial feasibility.
Answer: D
NEW QUESTION # 79
Which of the following BEST describes the term value proposition?
- A. The net present value of a proposed project.
- B. The value of the Internal Rate of Return of a project
- C. The proposed value of benefits in a cost-benefit analysis.
- D. The value that a product or service offers to customers.
Answer: D
NEW QUESTION # 80
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