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ADM-201 Exam with Guarantee Updated 249 Questions
The ADM-201 certification exam is a 60-question multiple-choice test that must be completed within 105 minutes. ADM-201 exam is administered by Salesforce and can be taken either online or in-person at a testing center. ADM-201 exam is designed to test the knowledge and skills of candidates in various areas of Salesforce administration. To pass the exam, candidates need to score at least 65%.
NEW QUESTION # 33
Which statement is TRUE regarding look up filters? Choose 2 answers
- A. Lookup filters can restrict lookup dialog results based on fields on the source object
- B. Lookup filters are case sensitive
- C. Lookup filters are available in the Partner and Customer Portals
- D. The special date values "Today" and "This Month" are valid criteria options.
Answer: B,C
Explanation:
Section: Volume D
NEW QUESTION # 34
The system administrator has been asked to create a way to track Shipments of products to customers. Shipments should be closely tied to the Opportunity record and there may be more than one shipment record per Opportunity and the Opportunity should be required
(i.e.
Users cannot save a Shipment record without associating it to an Opportunity). The system administrator should create.
- A. A lookup relationship with a lookup filter from Opportunity to Shipment
- B. A cross object formula displaying Opportunity ID on the Shipment record
- C. A lookup relationship on the Opportunity object to the Shipment object
- D. A Master - Detail relationship on the Shipment object to the Opportunity object
Answer: D
NEW QUESTION # 35
Which of the following are setting options for the User Interface?
- A. Show customer Sidebar Components on All Pages
- B. Transfer all Open Opportunities
- C. Enable Drag-and-drop scheduling on List Views
- D. Enable Collapsible Sections
- E. Show Quick Create
Answer: A,C,D,E
NEW QUESTION # 36
Universal Containers wants sales reps to see the industry, annual revenue, and account owner at a glance on their mobile device. This information should be located at the top of the account reord.
Which feature should the administrator configure to meet this requirement?
- A. Mobile Card
- B. Field Set
- C. Compact Layout
- D. Page Layout
Answer: C
Explanation:
Section: Volume J
NEW QUESTION # 37
The Support team has asked the administrator to create a guided process that allows the rep to use scripted screens to collect the appropriate information.
Which tool should the administrator use7
- A. Cloud Flow Designer
- B. Approval Process
- C. Process Builder
- D. Workflow Rule
Answer: A
NEW QUESTION # 38
Workflow rules are triggered when a standard object in a master-detail relationship is re-parented, even if the object's evaluation criteria is set to When a record is created, or when a record is edited and did not previously meet the rule criteria.
- A. False
- B. True
Answer: B
NEW QUESTION # 39
It is only necessary for Identity Confirmation if IP address is unknown and browser cookie does not exist:
- A. False
- B. True
Answer: B
NEW QUESTION # 40
In which two ways should Knowledge articles be used? (Choose two.)
- A. To display Salesforce Solutions
- B. To display for customer self-service
- C. To display Salesforce Answers
- D. To resolve customer cases.
Answer: B,D
NEW QUESTION # 41
Sales management at Ursa Major Solar wants to allow users to create new account records with prepopulated values.
Which feature should an administrator use to meet this requirement?
- A. Formula fields
- B. A custom button
- C. Default field values
- D. A workflow rule
Answer: C
NEW QUESTION # 42
A Workflow Approval process may be used for all of the following objects EXCEPT:
- A. Assets
- B. Contracts
- C. Users
- D. Opportunity
Answer: C
Explanation:
Section: Volume C
NEW QUESTION # 43
Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns.
How should an administrator deliver this information?
- A. Design a standard Campaign report and add the value Won Opportunities in Campaign field.
- B. Create a roll-up summary field on Opportunity to Campaign.
- C. Perform periodic data job to update campaign records.
- D. Add a Total Value Field on campaign and use a workflow rule to update the value when an opportunity is won.
Answer: B
Explanation:
Explanation
Roll-up summary fields allow you to calculate the sum of a field from child records related to a parent record.
References:
https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up_summary_fields.htm&type=5
NEW QUESTION # 44
The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff.
How should an administrator configure the custom object to meet this requirement?
- A. Set the default external access to private.
- B. Configure an owner-based sharing rules.
- C. Define a criteria-based sharing rules.
- D. Uncheck grant access using Hierarchies.
Answer: D
Explanation:
Explanation
Grant access using Hierarchies is a setting that can be used to configure the custom object to meet this requirement. Grant access using Hierarchies determines whether access to records of the custom object is granted through the role hierarchy. If this setting is unchecked, managers are unable to see the feedback records from their staff, unless they are given access by other means, such as sharing rules or manual sharing.
References:
https://help.salesforce.com/s/articleView?id=sf.security_sharing_owd_custom_objects.htm&type=5
NEW QUESTION # 45
There are no exceptions to the role heirarchy based sharing?
- A. False
- B. True
Answer: A
Explanation:
Explanation/Reference:
Explanation/Reference:
Contact sharing rules do not apply to private contacts. Notes and attachments marked as private via the Private checkbox are accessible only to the owner and administrators. n option on your organization-wide default allows you to ignore the hierarchies when determining access to data. Events marked as private via the Private checkbox are accessible only by the event owner. Managers in the role hierarchy cannot view or edit their subordinate's records if they do not have the "Read" or "Edit" user permissions for the type of record.
Object permissions are set on a user's profile.
NEW QUESTION # 46
Where do you go to create a List View so that you can see it on the Console, under the Accounts object?
- A. Create a list view on Contacts
- B. Create a list view on the Console
- C. Create a list view on Accounts
- D. Create a field on the Console
Answer: C
Explanation:
Topic 3, Volume C
NEW QUESTION # 47
Which of the following objects support business processes?
- A. Opportunities
- B. Knowledge
- C. Campaigns
- D. Cases
Answer: A,D
NEW QUESTION # 48
Are Tags searchable from standard Search component?
- A. No
- B. Yes
Answer: B
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION # 49
A customer created a case using web to case. They contacted phone support to get an update on the cave two days later. The support agent cannot find the case although the customer is positive that it was created and logged.
What should the administrator reference to troubleshoot this issue?
- A. Contact email address
- B. Assignment rules
- C. Validation rules
- D. Setup Audit Trail
Answer: D
NEW QUESTION # 50
On the page layout, some standard fields have properties which cannot be changed (e.g. the Created By and Modified By fields)
- A. False
- B. True
Answer: B
NEW QUESTION # 51
What are two Final Approval Actions in an Approval Process? Choose 2 answers
- A. Add an email alert
- B. Send an outbound message
- C. Call Apex
- D. Create a chatter post
Answer: A,B
NEW QUESTION # 52
Fill in the blank.
What elements are required for a workflow approval process?
Answer:
Explanation:
See the answer below
Explanation/Reference:
Explanation:
Approval Action
Approval Process
Approval Request
Approval Steps
Assigned Approver(s)
Email Approval Request
Initial Submission Action
Final Approval Action
Final Rejection Action
Outbound Messages
Record Locking
NEW QUESTION # 53
What can an agent do when resolving a case? Choose 2 answers
- A. Attach only one article to a case
- B. Assign data categories to a case
- C. Email articles to a customer
- D. Create an article upon closing a case
Answer: C,D
Explanation:
Section: Volume D
NEW QUESTION # 54
Sales Rep A and Sales Rep B view an Account report for All Accounts without any filters. The company uses a private sharing model. Each rep sees a different number of results.
What is the explanation for the discrepancy in the reports?
- A. Sales Rep B needs to be assigned to the Sales Rep role.
- B. Sales Rep B needs to be assigned to the Sales Rep profile.
- C. Sales Rep B needs to be assigned to the Sales Rep queue.
- D. Sales Rep B needs to be assigned to the Sales Rep permission set.
Answer: A
NEW QUESTION # 55
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