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Avaya IP Office™ Platform Support Certified : 78201X
- Exam Code: 78201X
- Exam Name: Avaya IP Office™ Platform Support Certified Exam
- Updated: Oct 27, 2026 Q & A: 192 Questions and Answers
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About Avaya 78201X Exam
Instill them on your smartphone or computer — and treat them as a way to learn, not entertainment. The Avaya IP Office™ Platform Support Certified study vce at PracticeTorrent: 192 practice questions for the 78201X exam.
Avaya 78201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Unified Communications Features | 20-25% | - Call Handling
|
| Topic 2: IP Office Installation and Configuration | 20-25% | - Basic Configuration
|
| Topic 3: IP Office Platform Architecture | 15-20% | - System Components and Licensing
|
| Topic 4: Troubleshooting and Maintenance | 15-20% | - Common Issue Resolution
|
| Topic 5: Security and System Administration | 10-15% | - Security Features
|
| Topic 6: IP Endpoints and Clients | 15-20% | - Soft Client Applications
|
Avaya 78201X Exam: Worthy Answers
90 minutes for 60 questions. Whatever your level, daily timed practice with the PracticeTorrent material builds the pacing you need.
$95 USD per attempt, 70 to pass. Retakes cost the full fee — value for money starts with the 192 practice questions for the 78201X exam at PracticeTorrent.
Upon successful payment, our system emails the Avaya IP Office™ Platform Support Certified useful study vce automatically within about a minute — secure payment protection means no financial risks, and 24/7 help responds if nothing arrives within 2 hours. If you fail the corresponding 78201X exam within 60 days of purchase, we refund the full amount: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
Yes — have a thorough view of the free Avaya IP Office™ Platform Support Certified demos for an experimental trial before purchasing. Purchases include 365 days of free updates by email, plus discounts on second purchases; renew afterward at 50% off.
The Avaya IP Office™ Platform Support Certified is Avaya's certification exam for Avaya ACSS, at the Specialist level. In drastic competition, the certificate is an explicit demonstration of your knowledge. Related credentials include Avaya IP Office™ Platform Administrator, Avaya IP Office™ Platform Implementation.
The Avaya IP Office™ Platform Support Certified blueprint spans 6 domains — including Security and System Administration (10-15%), Troubleshooting and Maintenance (15-20%), Unified Communications Features (20-25%). Progress domain by domain at your own level; the complete outline above lists every subtopic.
Recommended: Basic networking knowledge, familiarity with VoIP concepts, and hands-on experience with Avaya IP Office Platform. No mandatory prerequisites required. Eligibility rules change over time, so verify the current requirements on the official page (official 78201X exam page) before registering.
Avaya IP Office™ Platform Support Certified Sample Questions:
Question #1
What is the exact meaning of "IMAP support" in the IP Office UMS service, which enables users to retrieve voicemail messages from the server using specific email programs on their PCs?
- A. A user can receive voicemail messages to their Outlook, Outlook Express, and/or Lotus Notes programs running on their PC.
- B. A user can receive voicemail messages only using MS Outlook.
- C. A user can see/listen to voicemail messages via a web browser.
- D. All messages are forwarded to a user's e-mail account and deleted from their telephone.
- E. A new message is sent to a user's e-mail account. The user can listen to it by dialing their telephone number.
Correct Answer: B 🗳️
Question #2
Which three statements about Avaya IP Office Server Edition (non-Select) are true? (Choose three.)
- A. It must have an Avava IP Office 500V2 Gateway to support SIP trunks.
- B. It can be upgraded to the Select version.
- C. It can be expanded to support 2.000 users in non-Select.
- D. It is a software-based solution.
- E. It requires a primary and secondary server.
Correct Answer: B,C,D 🗳️
Explanation: Only visible for PracticeTorrent members. You can sign-up / login (it's free).
Question #3
A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site. Which application would be the most appropriate for these users, given their needs?
- A. Mobile Twinning
- B. Avaya Equinox
- C. Avaya Communicator
- D. one-X Mobile Preferred
Correct Answer: B 🗳️
Question #4
A customer wants to restrict certain users from dialing out after 5 PM, limiting them to only dialing emergency numbers and internal extensions. Which two programming options can you use to achieve this?
- A. Source Number
- B. Time Profiles
- C. System Short Codes
- D. Account Codes
- E. User Permissions
Correct Answer: A,C 🗳️
Explanation: Only visible for PracticeTorrent members. You can sign-up / login (it's free).
Question #5
Providers are components of one-X Portal, each of which performs a specific role. What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X Portal?
- A. It handles telephony communications to and from the IP Office systems assigned to it.
- B. It provides directory information from the IP Office systems to one-X Portal.
- C. It handles the browser connections between users and the one-X Portal server.
- D. It provides access to the voicemail server for features such as message playback via the browser.
Correct Answer: A 🗳️
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