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Salesforce AP-221 Exam Syllabus Topics:

Salesforce Process Automation Accredited Professional Sample Questions:

1. Northern Trail Outfitters (NTO) is looking to build an app for its logistics team where users will be able to submit inventory refill requests. The current manual process involves filling out a long form containing many fields. NTO is planning to replace the current process with Flows. Users frequently change field values as they are filling out the form. What should NTO keep in mind about letting users go backward in the Flow to make updates to field values?

A) "Allow Navigation" needs to be set to TRUE on the Flow.
B) Once the user navigates to previous screen, all field values on the current screen will be lost and will need to be repopulated.
C) Letting users navigate from the later screen to the previous screen could result in duplicates.
D) Only users with "Navigate Flows" permission can navigate to previous screens.

2. An Administrator would like to inform sales leaders when an opportunity's stage is changed to Closed-Won or Closed-Lost. Which should the Administrator use?

A) The Decision element.
B) The "Update Record" element.
C) Workflow field update.
D) An Object-Specific Quick Action.

3. Which of the following is the only resource that can change during a Flow?

A) Text Template
B) Variable
C) Formula
D) Stage

4. Which two business processes can be automated using an approval process?

A) Change the value in a date field to TODAY() when the Account Owner changes the 'Customer Type' field from "prospect" to "customer."
B) Change the address on all child Contact records when the address on the parent Account record is updated.
C) Change the status of a timecard after a Manager has reviewed it.
D) Create an interview record when a candidate has been selected in a recruiting process.

5. What is a flow interview?

A) Connection or interlink between two or more internal elements of a flow.
B) Instance of a flow.
C) A flow that takes the same path as the original flow.
D) Questions posed by Flow Designer to potential flow users.

Solutions: